Case Manager - Casitas de Esperanza

Amigos de Guadalupe•San Jose, CA

5d•$30

About The Position

The Case Manager will conduct comprehensive community member assessments, evaluate their needs, and create both short and long term housing goals, with the ultimate goal of finding permanent housing for the community member. The case manager will also screen, place, and case manage individuals utilizing our core value of Radical Hospitality and looking through a 2-Gen approach lens. This position requires a high level of independent decision making, action, and responsibility, with an overall goal of enhancing the community member's quality of life by moving them out of poverty and into self-sufficiency.

Requirements

BA in Social Work
Minimum 2 years experience working in nonprofit setting
Previous experience with case management of families
Knowledge of community resources and counseling
Excellent documentation, communication and written skills
Ability to work in a variety of settings with culturally diverse individuals/families
Ability to lift 25lbs
Experience in working with the homeless population

Nice To Haves

Spanish language skills preferred

Responsibilities

Provide case management services to unhoused community members who are placed in the Program: this includes goal setting, long-term case plan development and consistent support for the community member/family unit.
Champion money management guidance and tenant education to families.
Maintain a caseload of 50 families per year (average caseload is 20-25 families at any given time).
Meet with community members weekly or bi-weekly for 12 months and track their progress.
Connect community members with needed and available essential resources.
Follow-up with community members/agencies to document use/success of referrals.
Support with coordination of service providers and volunteers for the site.
Establish/input accurate and complete data for all contact with community members into the agency database.
Provide all required documentation in a timely manner which may include community member follow-up, outcome evaluations, and community member contact sheets.
Plan and coordinate health related educational events with health providers.
Willing to work weekend and night shifts.
Serve food for families on site as assigned by the Program Manager.
Participate in regular staff meetings, staff training programs, supervisory meetings or any agency event.
Adhere to agency policies and procedures.
Perform any other duties as assigned.