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The Case Manager / Authorizations and Insurance Verification position at CoPilot Provider Support Services is an excellent opportunity for individuals looking to make a positive impact in the healthcare sector. This role is essential in facilitating the completion of authorizations and ensuring that patients receive the necessary medical services and treatments. The successful candidate will be part of a growing company that values teamwork and innovation in healthcare services. The position requires a proactive approach to managing authorizations, insurance verifications, and benefits investigations, which are critical for patient care and service delivery. In this role, you will connect with medical doctors' offices (MDOs) to discuss clinical authorizations, transfers, and follow-ups. You will be responsible for contacting insurance companies to gather information on patients' medical and specialty pharmacy benefits. Additionally, you will handle inquiries from MDOs and assist in coordinating care for medications or treatments. This position also involves regular communication with field access managers and sales representatives to ensure that program needs are met and that all stakeholders are informed about case updates. The work environment is supportive and team-oriented, with a focus on safety and well-being. The office is designed to provide ample space and comfort for employees, adhering to local government and CDC guidelines. This is a direct hire, full-time, onsite opportunity at the corporate headquarters in Maitland, FL, with a commitment to maintaining strict HIPAA patient confidentiality and protecting personal health information (PHI).
