Case Manager Assistant, Brooks at Halifax Hospital - PRN
About The Position
Reporting to the Manager of Case Management, the Case Manager Assistant works closely with the case manager to ensure the discharge process is smooth and has the responsibility for facilitating discharge services, discharge appointments, and DME needs. A successful case manager assistant is organized, communicates well, and can problem solve. Brooks Rehabilitation, a nonprofit headquartered in Jacksonville, Fla., has been a comprehensive system of care for physical rehabilitation for more than 50 years. Ranked by U.S. News & World Report as the No. 1 rehabilitation hospital in Florida and top 20 in the nation, Brooks operates three inpatient hospitals in Florida and is set to expand its reach with a new hospital on Mayo Clinic's Arizona campus in 2026. Through its commitment to innovation, Brooks is at the forefront of cutting-edge research, education and technology advancing the science of rehabilitation. Brooks provides outpatient services in more than 50 locations, offers skilled nursing, home health, assisted living and memory care along with community programs and services to improve the quality of life for people living with physical disabilities.
Requirements
- High School diploma or equivalent
- 1 year of work in healthcare environment preferred
- Effective verbal and written communication
- Computer proficiency
- Excellent organizational skills
- Ability to problem solve
Nice To Haves
- 1 year of work in healthcare environment preferred
Responsibilities
- Complete documentation and communication requirements for post discharge services
- Works with DME companies to ensure all required equipment is ready for patient at discharge.
- Communicates to patient and family
- Maintain documentation requirements
- Assist with facilitation of patient access to community resources
- Assists with team conference documentation and compliance
- Responsible for providing a positive patient experience through compassion and communication
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
