Case Manager - 50% remote

Mindoula Health • Henderson, NV

410d • $42,994 - $48,006 • Onsite

About The Position

The Case Manager at Mindoula Health Inc. plays a crucial role in delivering the Population Health Program by working closely with members in the community to address their behavioral and medical health conditions, as well as their social determinants of health needs. This position involves conducting outreach, creating service plans, and coordinating resources to help members achieve better health outcomes.

Requirements

• Bachelor's Degree required in nursing, social work, or other health and human services discipline.
• Completion of supervised fieldwork and experience in case management, health, or behavioral health preferred.
• Experience as a Certified Case Manager (CCM), Community Health Worker (CHW) or Peer Support Specialist (PSS), or Accredited Case Manager (ACM) preferred.
• Knowledge of local resources, social determinants of health, mental health, substance abuse disorders, violence, and social issues is required.

Nice To Haves

• Experience in a hybrid work environment.
• Familiarity with the Population Health Program.

Responsibilities

• Conduct meaningful outreach, provide education, and drive member enrollment.
• In partnership with the member, create a Service Plan to guide engagement based on member diagnoses, results of screenings, as well as care gaps.
• Build measurable goals for members to develop skills and/or strategies for managing challenges and triggers to reduce hospital admissions/readmissions and use of the ER, and record outcomes.
• Coordinate community resources for each member to support them in achieving their goals as outlined in their Service Plans, created with an emphasis on meeting behavioral health and medical needs, and closing gaps identified in the social determinants of health.
• Act as an advocate and liaison between the care team (family, physician, facilities, and/or agencies) and member.
• Schedule appointments, build accountability, and follow-up services for members.
• Elevate critical incidents and information regarding any quality-of-care concerns.
• Report hospital diversions, productivity, and other outcomes weekly.
• Prepare and maintain all required records, reports, consents, and members' diagnostic records.

Benefits

• Medical, dental, and vision insurance for you and dependents.
• 401K plan.
• 11 Holidays and 15 Vacation days, 4 Wellness days.
• Employee Assistance Program and Wellness programs available for you and dependents.
• Flexible workday design with remote-first approach.
• Provision of necessary equipment such as MacBook and iPhone.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree