Case Manager 1 - ICMS SPA 8 (Westmont Vista)

St. Joseph Center • Los Angeles, CA

245d • $23

About The Position

The Case Manager works as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care in accordance to the rules and regulations established, as well as adhering to the mission of St. Joseph Center. The Case Manager’s key areas of responsibility include providing high quality on-site case management services to residents of specific housing projects, serving as the central point of contact for clients as they navigate the transition from 'person experiencing homelessness' to 'tenant living within the community'. In conjunction with the housing program manager and other case management staff, the Case Manager evaluates individuals/families for permanent housing and assists them in establishing eligibility for subsidized housing.

Requirements

• Bilingual fluency in Spanish language preferred but not required.
• Must be highly motivated and a self-starter.
• Ability to communicate with and relate to a diverse group of people including clients, community, and other staff.
• Excellent organizational skills and the capability to work in a fast paced environment.
• Strong knowledge of housing market, housing programs and resources.
• Demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First.
• One to two years’ experience providing services to highly vulnerable populations.
• Bachelor’s degree from an accredited college or university in social work, human services or a related field; a combination of education and experience may be substituted.

Responsibilities

• Develop professional relationships with clients and maintain a caseload of project based and/or tenant based participants, conducting regular face-to-face case management sessions.
• Assist with the preparation of forms and any other documentation required for initial housing voucher approval with the Housing Authority (HACLA, LACDA, Brilliant Corners), including annual recertification thereafter.
• Conduct initial home visits upon a new tenant lease-up and ongoing quarterly home visits, or more often as determined by need.
• Conduct ongoing monthly case management sessions to housed individuals/families to monitor clients’ progress and to provide appropriate community referrals.
• Provide education on topics pertaining to successful housing retention, decrease social isolation, and prevent relapse risks.
• Support clients in the development of independent living skills including money management and budgeting, housekeeping, nutrition and food preparation, social/recreational activities, and job training/placement.
• Develop and implement an individualized service plan, in collaboration with each participant emphasizing coordinated strategies for addressing short and long-term housing needs.
• Assist clients with maintaining medication and treatment regimens including accompanying/transporting clients to appointments.
• Utilize a harm reduction, client focused and strengths based model.
• Ensure case notes are entered into the Homeless Management Information System (HMIS) within 48 hours of completing a direct case management service with client.
• Manage client file organization, ensure appropriate forms are updated as required.
• Respond to urgent requests for assistance from clients or landlords.
• Provide new resident orientation as required.
• Develop close working relationships with all collaborating agencies, including property management and landlords.
• Participate in all meetings with collaborative agencies, and other community meetings as directed.

Benefits

• Excellent Benefits package available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees