Case Management - Unit Clerk - Assistant

Ascension Health • Jacksonville, FL

368d

About The Position

The position is within the Case Management department at Ascension St. Vincent's Riverside Hospital in Jacksonville, FL. It is a full-time role scheduled from Monday to Friday, 8am to 4:30pm. The role involves providing various services that support the case management process, including obtaining authorizations for ancillary services, facilitating referrals, expediting patient discharges, and documenting interactions with payers. The position serves as a key point of contact between case management staff, admissions, and payers.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Provide various services supporting case management process.
• Obtain and record authorizations for ancillary services and denial reporting.
• Facilitate, identify, and document all referrals, along with patient choice, to appropriate facilities or agencies.
• Expedite discharges by transmitting appropriate documentation to providers for acceptance of patient.
• Document all interactions with payers and communicate status with appropriate staff.
• Communicate status with case management staff and arrange for patient transfer.
• Function as a key point of contact between case management staff, admissions, and payers.

Benefits

• Paid time off (PTO)
• Various health insurance options & wellness plans
• Retirement benefits including employer match plans
• Long-term & short-term disability
• Employee assistance programs (EAP)
• Parental leave & adoption assistance
• Tuition reimbursement
• Ways to give back to your community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: High school or GED