Case Management Supervisor - 4861

BronxWorks•New York, NY

21d•Onsite

About The Position

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope. BronxWorks is seeking a Case Management Supervisor to join a diverse and enthusiastic team at Cooper Gardens, a multi-building supportive housing program located in the Bronx, NY (walking distance from Arthur Avenue.) Cooper Gardens provides services and permanent housing to 95 formerly homeless households, consisting of both single individuals and families with children. Work schedule is Mon-Fri 9am-5pm. Staff are required to work one Saturday per month from 8am-4pm. All interested applicants must complete the application on our agency website at www.bronxworks.org [http://www.bronxworks.org/].

Requirements

Master’s degree in Social Work or in a related field of study with 1-2 years’ experience providing case management services required.
Proficiency in modern business communications including computers, electronic mail, voicemail, facsimile and copier equipment.

Nice To Haves

Prior supervisory experience working in a social service agency strongly preferred.
Minimum of 1-2 years program experience in supportive housing strongly preferred.

Responsibilities

Provide direct services to clients and manage a small caseload, which include home visits, escorts in the field, documentation of progress notes, assessments and service plans.
Maintain case records and statistics for program with the goal of analyzing trends and improving service delivery.
Assist the Assistant Program Director and Program Director in recruiting and training direct service staff.
Administer personnel policies and procedures under the guidance of the Program Director.
Hold weekly supervision meetings with assigned staff and monitor staff performance, including performing case reviews and structured observations.
Ensure all programs meet contractual goals and reporting requirements.
Submit internal progress reports on a monthly basis; or more frequently as required.
Participate in, and encourage staff to become involved in agency events.
Act as liaison with the community, including the area community district and board.
Manage a team of Case Managers and provide Clinical Supervision to Social Work staff, if applicable.
Act as Liaison with SSA, PPOH Psychiatrist, and medical clinic staff on and off-site.
Coordinate clinical services for tenants including discharge planning and hospitalizations in collaboration with Team Leaders.
Complete certification for Medication Monitoring Training, provide services on-site for tenants and support training new staff, as needed.
Provide clinical leadership and collaborate with the Program Director and Assistant Program Director to ensure program compliance with DOHMH and HRA contracts.
Hold monthly clinical supervision/trainings with staff supervised.
Participate in all staff meetings and training sessions.
Work one Saturday shift (8:00AM-4:00PM) every month.
Perform additional duties as assigned.