CUA 1 Case Management Director
About The Position
The Case Management Director is responsible for the oversight and daily operations of the Community Umbrella Agency (CUA) program. This includes direct supervision of program supervisors and other assigned staff, ensuring timely case assignments, and maintaining compliance with documentation standards such as assessments and Single Case Plans. The Director plays a key role in developing and refining program policies and procedures, facilitating staff training, and serving as liaison between the agency, the Department of Human Services (DHS), and other stakeholders. This position requires a strategic leader who can manage complex systems while fostering a supportive and accountable environment for staff and families served.
Requirements
- Master’s degree or above from an accredited college or university with a major in the human services field plus years of experience supporting management level staff
- Minimum of five years of experience in Child Welfare & Social Services
- Minimum of three years of supervisory experience
- Strong knowledge about child welfare practice including tenets of safety, permanency, and well-being.
- Budgetary experience is helpful.
- Demonstrated proficiency in Microsoft Word and Excel at the intermediate to advanced level.
- Excellent time management and organizational skills.
- Advanced oral and written communication skills to effectively problem-solve.
- Must be a team player, patient, flexible, and can multi-task.
- Demonstrated ability to complete multiple tasks in a timely and accurate fashion in a fast-paced environment.
- Must have valid driver’s license.
Nice To Haves
- Experience in an administrative/clerical capacity required.
- Experience in a mental health setting preferred.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
