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The Case Management Coordinator II position at Blue Cross Blue Shield of New Mexico is responsible for performing concurrent reviews and discharge planning for patients in the NICU, infertility, and mother-baby specialties. This role involves consulting with healthcare providers and members to assess and coordinate necessary health services, ensuring quality and cost-effective outcomes. The coordinator will also serve as a liaison between physicians and members and act as a preceptor for less experienced staff, contributing to the overall health management process.