Case Management Coordinator, Full Time

Kindred Hospital Ontario • Ontario, CA

385d • $46,987 - $68,536

About The Position

The Case Management Coordinator plays a crucial role in enhancing the efficiency of the Case Management Department at Kindred Hospital Ontario. This position supports the daily functions of Case Managers by assisting in discharge transitions, securing post-acute services, and managing insurance verifications and authorizations. The coordinator acts as a liaison between various stakeholders, ensuring effective communication and coordination of care for patients with complex medical needs.

Requirements

• Must read, write, and speak fluent English.
• Ability to learn logistics of insurance verification and certification process.
• Clinical knowledge to interpret medical records and identify treatment plans.
• Knowledge of Medicare benefits and insurance processes.
• Familiarity with accreditation standards and compliance requirements.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to work under stress and multitask effectively.

Nice To Haves

• College degree in a healthcare related field preferred.
• 1 year of experience in a healthcare setting.

Responsibilities

• Assist Case Management staff by creating and sending referral packets.
• Organize admission and discharge patient records.
• Make phone calls and obtain necessary signatures.
• Schedule family conferences as needed.
• Arrange post-discharge follow-up care for patients.
• Serve as the point of contact for clinical insurance review issues.
• Forward patient clinical information for insurance reviews to payers.
• Monitor and document payer responses to clinical reviews.
• Track hospital certified days for patients and communicate missing certifications.
• Initiate and complete insurance pre-certifications for patients.
• Communicate pre-authorization outcomes to relevant individuals.
• Prepare clerical elements for Case Management meetings.

Benefits

• Competitive hourly wage ranging from $22.59 to $32.95.
• Opportunities for professional development and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees