Case Management Assistant COA - Social Services

American Addiction Centers • Milwaukee, WI

2d • $20 - $31 • Onsite

About The Position

Visit patients in various hospital units @ St. Luke’s before their discharge Schedule follow-up appointments and establish new primary care providers for patients Complete and add messages to Medicare forms Occasional audits of Medicare forms Collaborate and communicate with RN Case Managers Answers, screens and initiates telephone calls, triages clinical calls and resolves problems appropriately

Requirements

• High School Graduate.
• 1 year of experience in performing scheduling, customer service, and administrative/clerical support duties.

Responsibilities

• Visit patients in various hospital units @ St. Luke’s before their discharge
• Schedule follow-up appointments and establish new primary care providers for patients
• Complete and add messages to Medicare forms
• Occasional audits of Medicare forms
• Collaborate and communicate with RN Case Managers
• Answers, screens and initiates telephone calls, triages clinical calls and resolves problems appropriately

Benefits

• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
• Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees