Case Counselor Niagara County

Buffalo Federation of Neighborhood Centers•Niagara Falls, NY

17h•$45,000 - $47,400

About The Position

A Case Counselor's primary role is to provide family focused services, linkages and referrals to community resources and coordinates care plans for involved youth and their families.

Requirements

Associate Degree in Human Services, Criminal Justice, Humanities or High School Diploma/GED with 2 years of experience working with families who have children who are at risk of school failure or becoming involved with the criminal justice system.
Must demonstrate the abilities and experience to:
Maintains confidentiality in all interactions with stakeholders and service providers
Demonstrate the ability to maintain an even temperament in crisis or emergency situations and consistently use superior interpersonal skills in collaborating with other providers and consumer-centered community support systems
Value cultural difference, collaborative efforts, and person-centered services
Ability to work independently, using time management and organizational skills
Demonstrate excellent verbal, written, and documentation skills
Strong judgment, problem solving, and time management skills are essential
Must exhibit a passion for BFNC's vision, mission and values and act as a role model and ambassador for agency values and responsible practices
Proficient in Microsoft Office and all other required technology expertise with the proven ability to enter data into BFNC systems
Sitting, standing, stooping, bending, standard lifting up to 25 pounds, carrying, repetitive movements.
Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching.
Must be able to access and navigate the site and go up and down stairs.
All the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations.

Responsibilities

Engages the Youth Services Team in addressing needs that impact each youth's success.
Provides outreach, engagement, and enrollment activities concerning referred for services.
Provides additional activities that include mailings, electronic communications and telephone calls with consumers, their families/significant others, and various community service providers.
Works effectively with all colleagues to identify provide necessary services to all consumers.
Function as an ambassador for BFNC at community events and gatherings
Attend family and criminal court appointments as scheduled
Must have use of an automobile and valid driver's license
Assist in the planning and organization of company events
Overall responsibility for the individual and group counseling
Implement case management of youth
Coordinates family related services
Attends all necessary court appointments
Conduct in-take interview and assessment
Develop plan of care for youth and their family
Maintain accurate records to ensure timely and accurate reporting