Case Coordinator

Aon Corporation

5d

About The Position

We have staff in 12 locations around New Zealand which allows us to focus on early contact and face to face rehabilitation with injured employees. Our nationwide network of providers ensures injured staff receive the best treatment possible as soon as practical.
Aon exists to shape decisions for the better - to protect and enrich the lives of people in Aotearoa, and around the world. Our colleagues provide our clients in over 120 countries and sovereignties with advice and solutions that give them clarity and confidence to make better decisions to protect and grow their business.
We are open for this to be based our of our Head Office – Auckland, Takapuna, Dunedin or Hamilton location.
Our Case Co-ordinators support people who have suffered ACC injuries ensuring effective injury management, rehabilitation, and return to work. This is a busy role, where you will need to think on your feet and switch up priorities.

Requirements

• You may come from a varied background in customer service/call centre environments, medical admin and/or a strong coordination background. Being able to show empathy and understanding while ensuring the best outcome for our clients is key.
• Computer savvy across MS Office
• Ability to manage various contact points and attention to detail
• Previous experience dealing with ACC

Responsibilities

• Making initial contact to injured workers to discuss their claim
• Supporting Case Managers with administrative tasks
• Claim administration

Benefits

• Competitive base salary plus annual incentive
• Continuous learning and professional development opportunities
• Health and Life Insurance, plus Income Protection options
• Gym discounts
• Flexible working arrangements, Early finishes on Friday, 2 AON wellbeing days per year.
• Employee Assistance Programme (EAP) services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed