Case Coordinator - Berkshire Probate & Family Court

Probate & Family Court Dept • Pittsfield, MA

408d • $55,129 - $55,129

About The Position

The Case Coordinator position at the Berkshire Probate & Family Court is responsible for coordinating case processing functions within a sub-unit or functional area of the court. This role involves providing technical assistance, ensuring workflow efficiency, and delivering customer service to various stakeholders, including attorneys and the public. The position requires knowledge of court procedures and administrative operations, with opportunities for advancement within the series based on performance and experience.

Requirements

• Graduation from high school or its equivalent and a minimum of four years of relevant court experience, or an equivalent combination of education and experience.
• Considerable knowledge of court procedures, manual and automated, to supervise cases and staff.
• Experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in their use.
• Ability to plan, assign and supervise the work of subordinate employees.
• Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others.

Nice To Haves

• Experience with spreadsheet software such as MS Excel is preferred.
• Working knowledge of Trial Court fiscal policies and procedures.

Responsibilities

• Coordinates the case processing functions within a sub-unit or functional area of the office.
• Provides technical assistance, answers questions, and resolves problems within the sub-unit or functional area.
• Identifies training needs of case processing staff and participates in the development and implementation of training programs.
• Coordinates the scheduling and calendaring of cases and/or hearings, preparing and sending notices to parties.
• Ensures that cases are prepared and ready for court sessions or hearings and may attend court to provide technical assistance.
• Provides customer service to attorneys, litigants, law enforcement personnel, and the general public.
• Trains staff in the use of automated systems and word processing software, troubleshooting problems as needed.
• Monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or functional area.
• Prepares a variety of reports using spreadsheets and similar software.

Benefits

• Full-time position with a salary of $55,128.58 yearly.
• Union position covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED