Case Assignment Coordinator (PA2)

State of Oregon•Salem, OR

6d•Hybrid

About The Position

The Oregon Public Defense Commission (OPDC) is looking for a detail oriented professional wo enjoys coordinating complex processes, communicating with a wide range of stakeholders, and contributing to the effective delivery of public defense services. If you are organized, collaborative, and motivated to support meaningful work that impacts the justice system, we encourage you to apply for our Case Assignment Coordinator position today! Position: Case Assignment Coordinator (Program Analyst 2) This position is full-time and permanent. This recruitment will be used to establish a list of qualified applicants to fill the current vacancy and may be used to fill future vacancies as they occur. This position follows a hybrid model that generally includes 2-3 days working in the office each week, with the remaining days remotely. Location: Salem, OR Salary Range: $5,893 - $8,703 What’s in it for you: You will become part of an innovative and strategic group of professionals and enjoy a competitive salary and benefits package! OPDC supports and encourages work/life balance and overall wellness and offers a generous benefits package including, employer-paid health insurance, vacation, and sick leave, eleven paid holidays, three paid personal days, flexible spending accounts, and an employer contribution retirement plan (PERS). As a state employee, you may qualify for the Public Service Loan Forgiveness (PSLF) program, helping you achieve financial freedom while making a difference.

Requirements

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; and two years’ experience coordinating or administering a program OR Any combination of experience or education equivalent to five years of experience that typically supports the knowledge and skill requirements listed for the classification.
REQUIRED RESUME: Attach your most up-to-date Resume. Please ensure your Workday profile aligns with your submission.
REQUIRED COVER LETTER: As part of the application process, we are requesting that you submit a cover letter that clearly demonstrates how you meet the desired attributes for the PAE Analyst, listed in this job announcement.
APPLICATIONS THAT DO NOT PROVIDE THE ABOVE DOCUMENTS WILL NOT MOVE FORWARD IN THE RECRUITMENT

Nice To Haves

Data Literacy: Ability to analyze and interpret data in practical, real-world contexts. Understands how to apply data to inform decisions, policies, and operations within complex or specialized legal environments.
Data Interpretation & Translation: Skill in interpreting complex technical data and clearly translating findings into accessible, actionable insights for diverse audiences, including policy and legal stakeholders.
Collaboration & Relationship Building: Ability to build trust and work effectively with internal and external stakeholders across diverse teams, balancing both data-driven and policy-driven communication styles.
Strong Organizational and Prioritization Skills: Able to manage a daily flow of unrepresented persons, track multiple cases, prioritize based on custody status, seriousness of charges and other defined criteria, and keep accurate records in agency systems.
Criminal Justice System Knowledge: Preference will be given to candidates who have prior experience or familiarity with criminal justice processes, including court procedures, legal terminology, and working with law enforcement, attorneys, or related agencies.

Responsibilities

These positions involve daily review of unrepresented persons to coordinate and prioritize case assignments based on defined factors such as custody status and charge severity.
The coordinators communicate with attorneys and staff, determine appropriate compensation (contract caseload vs hourly rate), processes assignments, and ensures accurate data entry.
They also help onboard hourly attorneys, maintain operational procedures, and collaborate with internal teams to improve processes related to unrepresented persons.
Ensure that attorneys who take hourly-paid cases have all required agreements signed, completed paperwork, and that all case data is properly entered into the agency’s system.
They will monitor performance metrics, maintain accurate case assignment records, and establish controls to protect data integrity.
Interpret and apply public defense services contract language to monthly caseload reports from contractors.
Verify accuracy by reconciling reports with court documents and by checking OECI.
Work with Contract Compliance Analyst and contract case counter in writing and by telephone to ensure that contractor is reporting cases in accordance with the terms of the contract.
These positions involve communicating with judges, court staff, and various attorneys (contract, hourly, Trial Division) to locate counsel, inform them of case assignments, and keep stakeholders updated on the status and prioritization of unrepresented persons cases.
It also entails engaging external partners to deliver training, propose improvements, and present program performance and functionality to both internal and external audiences.
Other duties as assigned.