CASE AIDE/YOUTH CARE WORKER

Apis Services Inc•El Monte, CA

14d•$20•Onsite

About The Position

We are currently seeking a Case Aide / Youth Care Worker to join our residential team. The Case Aide / Youth Care Worker will be assigned to the case management department and will be responsible for assisting in the day-to-day tasks to ensure that case management services are provided to the youth in a timely manner. Other duties include but are not limited to: Must ensure that youth are properly enrolled into the program’s internal intake system (ETO/UC Portal). Complete and secure inventory of personal belongings/valuables of youth. Ensure DHS and ORR placement documents are filed and uploaded to Unaccompanied Children (UC) Portal software. Ensure the provision of two weekly telephonic contacts with family of origin, primary caregiver, and/or sponsor. Assist with the coordination of legal service provider’s “Know Your Rights” presentations. Facilitate attorney to client contact as requested by the attorney or youth. Drive clients to facilitate program services, may include transportation to court appointments, attorney visits, consulate interviews, or other appointments as per contractual requirements as needed. Create client intake case files with necessary intake documents. Assist with filing, closing, and with overall daily maintenance of records found in either the physical case file and on ETO or UC Portal software. Assist with compiling electronic and physical files for ORR or State Licensing representatives, upon request. Assist case management with creating discharge packets with discharge documentation and provide exit orientation to client as part of discharge process from the program. Ensure the provision of follow up service phone calls are conducted 30 days after youth’s reunification and discharge from program. Assist with the coordination of travel arrangements for program staff transporting youth for reunification or transfer purposes (may include booking airfare, hotel, and rental car). Assist with the coordination of fingerprint services for family reunification at program designated digital site. Attend all departmental and program meetings to ensure that up-to-date information is received and/or provided and to ensure that changes to policy or practice are implemented and adhered to. Travel as needed for trainings, conferences, or to transport youth to destinations within the U.S. Attend training that will enhance professional growth in the area of case management, documentation, or other topics as deemed appropriate by the Lead Case Manager or Program Director.

Requirements

A High school diploma or GED is required. Bachelors preferred.
Experience working in a facility/program similar to Trinity or one involved with the counseling, education, or recreation of youth is preferred.
Must have a special interest in working with youth and must fulfill the general requirements as established in the California Administrative Code, Title 22.
Must communicate clearly and concisely, both orally and in writing in English.
Must be 21 years of age or older and able to pass a physical examination; drug clearance; criminal background check and Child Abuse Index check.
Must possess a valid California driver’s license with clean DMV history and the ability to safely operate a motor vehicle and be insurable by Trinity’s insurance carrier.
Bilingual preferred (Spanish).

Nice To Haves

Experience working in a facility/program similar to Trinity or one involved with the counseling, education, or recreation of youth is preferred.
Bilingual preferred (Spanish).

Responsibilities

Ensure that youth are properly enrolled into the program’s internal intake system (ETO/UC Portal).
Complete and secure inventory of personal belongings/valuables of youth.
Ensure DHS and ORR placement documents are filed and uploaded to Unaccompanied Children (UC) Portal software.
Ensure the provision of two weekly telephonic contacts with family of origin, primary caregiver, and/or sponsor.
Assist with the coordination of legal service provider’s “Know Your Rights” presentations.
Facilitate attorney to client contact as requested by the attorney or youth.
Drive clients to facilitate program services, may include transportation to court appointments, attorney visits, consulate interviews, or other appointments as per contractual requirements as needed.
Create client intake case files with necessary intake documents.
Assist with filing, closing, and with overall daily maintenance of records found in either the physical case file and on ETO or UC Portal software.
Assist with compiling electronic and physical files for ORR or State Licensing representatives, upon request.
Assist case management with creating discharge packets with discharge documentation and provide exit orientation to client as part of discharge process from the program.
Ensure the provision of follow up service phone calls are conducted 30 days after youth’s reunification and discharge from program.
Assist with the coordination of travel arrangements for program staff transporting youth for reunification or transfer purposes (may include booking airfare, hotel, and rental car).
Assist with the coordination of fingerprint services for family reunification at program designated digital site.
Attend all departmental and program meetings to ensure that up-to-date information is received and/or provided and to ensure that changes to policy or practice are implemented and adhered to.
Travel as needed for trainings, conferences, or to transport youth to destinations within the U.S.
Attend training that will enhance professional growth in the area of case management, documentation, or other topics as deemed appropriate by the Lead Case Manager or Program Director.