Case Aide (Social Service Assistant)

State of Oregon•Street, MD

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Imagine working with a team that is committed to serving children, families, and communities. Each day you have a unique opportunity to be involved with several different cases, interact with a wide range of people, and enjoy a position where each day is unique. Ready to make a difference? We’re looking for two Case Aides to join our team. We are currently seeking a Case Aid (Social Service Assistant) to join our team at our Midtown Portland office, located at 815 NE Davis St. Summary of Duties As a Case Aid, you will:

Requirements

One year of experience working in a human services or behavioral health setting; OR
An associate degree in any field; OR
An equivalent combination of education and experience.
Experience working in Human Services or Social Services.
Experience provides various levels of supervision and support for children and families.
Experience engaging and building rapport with children, families, and community partners.
Demonstrated documentation skills, including correct grammar and ability to proofread their work.
Demonstrated computer experience that includes, operating computer software, learning new software, and typing.
Experience using organizational skills, prioritization, and time management to meet deadlines and complete tasks in a fast-paced environment.
Demonstrated verbal communication skills that include conveying complex information, clearly and concisely, to diverse audiences.
A valid driver's license is required.
Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.
A valid driver’s license and acceptable driving record are required for this position.

Responsibilities

Provide administrative support to caseworkers by assisting administrative tasks like case notes, documentation, and coordination of appointments and forms for families.
Gather and enter information from collateral contacts into the agency’s electronic system.
Supervise initial visits for children in foster care and facilitate transportation and family visitations.
Assist in locating relatives for parent searches, placements, or safety service providers.
Support caseworkers with home visits, client contacts, and transportation of clients, medications, and ensure children in care meet medical and mental health assessment timelines.
Communicate with community partners to coordinate resources and support for children and families, maintaining a resource spreadsheet by neighborhood or school district.
Attend case-related meetings, staffing, and conferences to support casework activities.
Assist with risk and safety assessments and help engage children in temporary placements.