Case Aide (Social Service Assistant)

State of Oregon•Boardman, OR

33d

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Imagine working with a team that is committed to serving children, families, and communities. Each day you have a unique opportunity to be involved with several different cases, interact with a wide range of people, and enjoy a position where each day is unique. If you're looking for interesting workdays and a chance to make a difference, this Case Aide position may be for you! We are currently seeking to fill a Case Aide (Social Service Assistant) to join our Child Welfare team in the Boardman office. Summary of Duties As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon's most vulnerable children and families.

Requirements

A valid driver's license and acceptable driving record are required for this position.
One year of experience working in a human services or behavioral health setting; OR
An associate degree in any field; OR
An equivalent combination of education and experience.
Demonstrated capacity to perform in high-pressure, fast-paced, or emotionally challenging environments.
Demonstrated communication skills, including the ability to engage with a variety of people, the ability to de-escalate tense situations, and the ability to be assertive when necessary.
Experienced in task organization, prioritization, and time management to consistently meet deadlines.
Experience conducting work that requires attention to detail, particularly when creating or reviewing documents.
Demonstrated experience to lead and guide group discussions, meetings, or workshops to achieve clear outcomes.
Demonstrated knowledge of community engagement and public relations principles to serve and connect with diverse populations.

Responsibilities

Provide administrative support to caseworkers by assisting administrative tasks like case notes, documentation, and coordination of appointments and forms for families.
Gather and enter information from collateral contacts into the agency's electronic system.
Supervise initial visits for children in foster care and facilitate transportation and family visitations.
Assist in locating relatives for parent searches, placements, or safety service providers.
Support caseworkers with home visits, client contacts, and transportation of clients, medications, and ensure children in care meet medical and mental health assessment timelines.
Communicate with community partners to coordinate resources and support for children and families, maintaining a resource spreadsheet by neighborhood or school district.
Attend case-related meetings, staffing, and conferences to support casework activities.
Assist with risk and safety assessments and help engage children in temporary placements.
Provide testimony in court regarding visitation observations, experiences, and other applicable information.