Case Administrator (Special Projects)

Maricopa County•Phoenix, AZ

15d•$22 - $35•Hybrid

About The Position

The Case Administrator (Special Projects) is responsible for providing both direct and indirect support to youth, families, and staff within the Juvenile Probation Department. This position also contributes to department-wide initiatives by supporting special projects. A key component of the role includes serving as a Positive Growth Facilitator, primarily utilizing the Journey.do online platform to engage youth. The position may involve delivering youth programming within a secure care environment. ABOUT THE JUVENILE PROBATION DEPARTMENT: The Juvenile Probation Department of the Judicial Branch of Arizona in Maricopa County is dedicated to providing innovative and efficient juvenile justice services grounded in evidenced-based practices and research. These services improve the safety of our community, hold youth accountable through developmentally appropriate orientation, and ensure the public’s trust and confidence in the Judicial Branch. Join our Juvenile Probation Department in its mission to promote public safety through positive change as we connect youth to the community and provide opportunities that are delivered with fairness, dignity and respect.

Requirements

Associate degree in Criminal Justice, Social Services, Behavioral Sciences, or a related field OR Combined education and experience qualifications: Prior probation or court-related experience may substitute for education on a year for year basis
Ability to pass a comprehensive background check.
No prior criminal arrests
Knowledge of: The Criminal Justice System or the principals of Social Work
Computer software including but not limited to word processing, spreadsheets, database applications, and Artificial Intelligence (AI)
Positive Youth Development
Skill in: Working independently and in a team setting
Interacting with and obtaining information from clients
Oral and written communication
Organization and time management
Communication and problem solving
Ability to: Work in a secure care and community probation setting with staff, youth and their families
Communicate effectively both orally and in writing with a wide variety of stakeholders
Evaluate and process complex information and recommend appropriate action
Work cooperatively and effectively in a team environment
Work in a high-paced environment while meeting deadlines

Nice To Haves

Experience working with justice-involved youth and/or youth-based programs
Prior probation or court-related experience
Experience in case management and/or project maintenance

Responsibilities

Provides direct support and case management for special project implementation and department-wide rollouts
Proficiency in the Journey.do platform to assist youth, families and staff with platform application as well as technical issues
Provides one-on-one and group programming support of Journey.do learning modules in a secure care setting
Completes Growth and Transition Plans for juveniles
Handles inquiries from the community and stakeholders
Assists in training both detention and probation staff on the Journey.do platform
Assists in the Internship and Volunteer Program by mentoring intern cohorts and fostering an educational work environment
Attends, conducts, and participates in program presentations, monthly meetings, and staffing of cases
Coordinates with Juvenile Probation Officers and community organizations for special project initiatives
Maintains accurate and thorough documentation regarding contacts with youth, families, probation officers, internal providers, and community providers
Assists with data collection as directed, including daily contacts, activities, internal audits, external audits, and bi-annual data collections

Benefits

We offer generous paid time off, paid sick leave, and 10 paid holidays!
We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives.
Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance.
Under the current guidelines for the Public Service Loan Forgiveness (PSLF) Program, the Maricopa County Superior Court is a qualifying employer. Therefore, any full time Judicial Branch employee, who meets other eligibility criteria may be eligible for loan forgiveness under this program.

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