(USA) Carwash/Gas Attendant

Walmart•Fort Worth, TX

23h•Onsite

About The Position

This position involves providing comprehensive customer and member service at a Sam's Club car wash and gas station. Responsibilities include explaining membership benefits, assisting with purchasing decisions, resolving customer issues, and promoting products and services. The role also requires maintaining the cleanliness and organization of the car wash/gas station area, ensuring accurate pricing, handling claims and returns, and managing merchandise and supplies. The attendant will operate equipment such as cash registers and gas station/car wash machinery, adhering to company policies and procedures. The role emphasizes embodying Sam's Club values, including respecting individuals, fostering teamwork, acting with integrity, serving customers and members, and striving for excellence through continuous improvement and learning.

Requirements

Must be 18 years of age or older

Responsibilities

Communicates and explains Membership types, programs, and benefits to current and prospective Members to assist with account decisions, build Membership levels, encourage renewals, communicate credit card program types and application processes, and promote the value of Sam's Club products and services.
Provides Customer/Member service by acknowledging the Customer/Member, identifying Customer/Member needs, assisting with purchasing decisions, locating merchandise, resolving Customer/Member issues and concerns, and promoting products and services while maintaining a safe shopping environment.
Maintains area of responsibility by cleaning and organizing the car wash/gas station area and ensuring accurate pricing signage.
Maintains the Gas Station/Car Wash area in accordance with Company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment.
Receives and stocks merchandise/supplies from distribution centers and suppliers throughout the facility and organizes and maintains facility by following company procedures, utilizing equipment appropriately, merchandising, and completing and retaining required paperwork, logs, and other documentation.
Operates equipment such as cash registers and related tools to process customer purchases using appropriate procedures for different payment types and items sold.
Operates and maintains Gas Station/Car Wash area equipment and provides product and services to Customers in accordance with Company policies and procedures.
Embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, helps to attract the best talent.
Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
Strengthens the team by helping, developing, and mentoring others, recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first.
Makes decisions based on reliable information, balances short and long-term priorities, and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders.
Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Benefits

Competitive pay
Performance-based bonus awards
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.