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The position involves communicating and explaining Membership types, programs, and benefits to current and prospective Members to assist with account decisions, build Membership levels, encourage renewals, communicate credit card program types and application processes, and promote the value of Sam's Club products and services. The role also includes providing customer service by acknowledging the Customer/Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting products and services while maintaining a safe shopping environment. Additionally, the position requires maintaining the car wash/gas station area, ensuring accurate pricing signage, handling claims and returns, organizing merchandise, and ensuring a safe work environment. The employee will also receive and stock merchandise from distribution centers, operate equipment such as cash registers, and maintain gas station/car wash area equipment.