Cart Service Attendant |Full Time

Omni Hotels & ResortsChampionsGate, FL
12dOnsite

About The Position

Responsible for giving the highest level of guest service while helping to maintain the quality of our daily golf operation.

Requirements

  • Must have excellent verbal communication skills.
  • Excellent customer service skills.
  • English language proficiency required.
  • Flexibility for scheduling – must be willing to work some weekends and holidays.
  • Must be able to withstand possible 8-10 hour work day.
  • Must be able to withstand exposure to weather conditions.
  • Must be able to lift moderate to heavy weight.

Nice To Haves

  • Education in golf or related field is preferred.

Responsibilities

  • Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the resort.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
  • Greet every guest and member enthusiastically.
  • Retain and use member names consistently.
  • Explaining the golf cart GPS functionality, course conditions, cart path rules, and any other pertinent information to guests and members.
  • Care for guest and member golf clubs including cleaning, storing and transport.
  • Provide consistent and timely service of golf bag movement from valet to golf cart staging/pro-shop areas.
  • Responsible for providing continuous detailing and maintenance to golf carts, including cleaning, stocking, and driving.
  • Move golf carts to cart barn at day end.
  • Maintain storage areas and ensure they are neat, clean and free of debris.
  • Assist in the coordination of outside services for golf tournaments.
  • Ensure consistent presentation according to Omni Hotel standards.
  • Perform in a manner that demonstrates exceptional customer service.
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