Carryout Specialist

IHOP • Dade City, FL

38d • Onsite

About The Position

Our Carry-out Specialists provide excellent guest service over the phone and in person. Answer incoming calls to the restaurant and provide appropriate service. Responsibilities Greet guests as they enter the restaurant and seat them as needed. Provides menus and takes orders over the phone or in-person, or through a mobile device. Responsible for handling all To-Go, Curbside, and third party delivery orders. Ensure all food items ordered are included and meet food presentation standards, provide garnishments, utensils. Process transactions within the point of sale system accurately. Maintain the cleanliness and sanitation of the counters, main entrance, and Lobby. The ability to thrive in a fast-paced environment. Responsible for restocking of carry out items beginning and end of shift. Maintain a positive, courteous, and upbeat attitude with a sense of urgency. Work as a team to help out where needed. Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there's one ingredient that's always constant — a smile. We've seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one. This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile.

Requirements

• Excellent communication skills.
• Must be able to work different shifts, including holidays, nights and weekends.
• Must be able to carry trays or supplies.
• Must have the ability to communicate clearly, answer questions, and make suggestions.

Nice To Haves

• Knowledge of POS or similar and tablet is a plus.
• Previous host/cashier experience in restaurant or hospitality is a plus.

Responsibilities

• Greet guests as they enter the restaurant and seat them as needed.
• Provides menus and takes orders over the phone or in-person, or through a mobile device.
• Responsible for handling all To-Go, Curbside, and third party delivery orders.
• Ensure all food items ordered are included and meet food presentation standards, provide garnishments, utensils.
• Process transactions within the point of sale system accurately.
• Maintain the cleanliness and sanitation of the counters, main entrance, and Lobby.
• The ability to thrive in a fast-paced environment.
• Responsible for restocking of carry out items beginning and end of shift.
• Maintain a positive, courteous, and upbeat attitude with a sense of urgency.
• Work as a team to help out where needed.

Benefits

• Competitive Pay
• Flexible Hours
• Extensive Training
• Real Advancement Opportunities
• On Demand Earned Wage Access - Via the Rain App, you can request up to half of your daily earnings to be deposited prior to payroll. A benefit available to non-tipped team members.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees