Carry-Out General Manager- Lou Malnatis: Chandler

Lou Malnati's Pizzeria • Chandler, AZ

404d • $62,000 - $70,000

About The Position

The General Manager at Lou Malnati's Pizzeria is responsible for overseeing the operations of a carry-out location, ensuring high product quality and guest service while maximizing sales and profitability. This role involves leadership, team management, and maintaining operational standards in a family-oriented environment.

Requirements

• High School Diploma or GED equivalent; bachelor's degree is a plus.
• Three to five years of restaurant experience strongly preferred.
• Ability to read and write English and follow verbal and written instructions.
• Thorough knowledge of company products, services, policies, and procedures.
• Training in all aspects of the Carry Out including taking orders and food prep.
• General knowledge of labor laws, health codes, and safe food handling.

Nice To Haves

• Experience in a family-owned business environment.
• Strong conflict resolution skills.
• Flexibility to work varied hours including holidays.

Responsibilities

• Shape the culture of the Carry Out and work towards high employee engagement and guest satisfaction.
• Achieve all budgeted financial goals, including income, sales, costs, and P&L management.
• Interview, hire, train, and develop Carry Out team members in all aspects of the business.
• Supervise Carry Out Manager and have ultimate responsibility in all areas.
• Work with team members to create a positive guest experience and assist with guest needs.
• Develop plans to continuously improve guest satisfaction scores.
• Implement and supervise responsible cash management for the location.
• Schedule Carry Out team members in a cost-effective manner.
• Coordinate special events, drop-off catering, and carry-out orders.
• Maintain sanitation and cleanliness guidelines for the location.
• Responsible for inventory maintenance, purchasing, and receiving.
• Monitor and maintain high quality of service and food.
• Supervise repair and maintenance of the store and report safety concerns.
• Provide timely feedback to supervisor regarding service failures or guest concerns.
• Ensure the location is prepared based on daily business needs.
• Lead and attend required meetings and delegate responsibilities with approval.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees