Carrier Services Specialist

BM2 Freight Services Inc • Covington, KY

2d • Onsite

About The Position

BM2 Freight Services, Inc is a full-service transportation solutions provider specializing in moving North American freight. We offer full-truckload (van, flatbed and refrigerated) freight, LTL freight, intermodal, and expedited services all over the 48 states and Canada.
Our founding principles emphasize a high level of integrity and exceptional service, which distinguishes us from our competitors. Each member of our team takes a vested interest in the success of our customers with the knowledge that our success depends on theirs.
BM2 Freight Services, Inc. is searching for a full-time Carrier Services Specialist to work at our Headquarters in Covington, KY. Our prospective Carrier Services Specialist will play a critical role in maintaining operational integrity by monitoring carrier performance, reviewing status changes and alerts, and ensuring all carriers meet compliance requirements. The ideal candidate thrives in a fast-paced, team-oriented environment and demonstrates strong communication, time management, and critical thinking skills.
At BM2 Freight, employees are our No. 1 investment. We are looking for a talented professional interested in molding their logistics career with an award-winning, growing company.

Requirements

• 2+ years' experience working in the logistics industry
• Proficient written and verbal communication skills.
• Excellent attention to detail, multi-tasking, and technological skills.
• Works well in a fast-paced team setting.
• Ability to work under pressure while maintaining a positive attitude and providing exemplary internal/external customer service.
• Strong time management and ability to deliver on timely deadlines.
• Strong critical thinking skills.

Nice To Haves

• Prior carrier vetting experience (preferred)

Responsibilities

• Vet carriers using our onboarding platforms to confirm compliance.
• Make decisions on the useability of a carrier if they do not meet our standard requirements.
• Insurance policy validation.
• Review of freight guard reports.
• Review Watchdog reports.
• Provide requested archived files when needed.
• Effectively communicate and review requests from employees for insurance riders.
• Ensure all carriers are being monitored.
• Review all loads being transported on our surety bond and close out online with federal customs and border patrol.
• Perform daily reviews of carriers that have status changes/carrier 411 and safer watch alerts.
• Afterhours work is required on an "on call" basis.
• Serve as backup for afterhours track and trace.

Benefits

• Paid parking
• 8 AM - 5 PM weekly schedule
• Eligible for full health benefits after 30 days of employment (medical, dental, & vision)
• Eligible for 401k contribution after 90 days employment (with company matching program)
• 4 weeks paid maternity and paternity leave
• Equal Opportunity Employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees