Carrier Sales Representative

R+L Global•Phoenix, AZ

About The Position

Capacity Procurement Executive I is responsible for sourcing and developing partner carrier relationships. This includes managing both existing and future customer loads - including pickup, transit, and on-time delivery - while maximizing margins and providing exceptional service. Capacity Procurement Executive I responsibilities and essential job functions include, but are not limited to the following: Ensure that customers freight is covered by managing the pickup, transit and on-time delivery Present multiple modes of transportation options to your customer base Negotiate rates with partner carriers to ensure we are able to continue to offer competitive rates to our customers Dispatch carriers and properly update loads within our transportation management system Maintain contact with carriers and internal business partners to ensure the shipper and consignee are aware of any challenges or issues that may arise Consistently track and trace freight movements from origination to destination taking full responsibility for any occurrences while solving them both constructively and efficiently Continuously develop the carrier base by making outbound calls to build new relationships and expand coverage solutions for our customers Communicate daily with partner carriers to understand where their equipment is located and what type of haul they are looking to cover Utilize partner carriers truck lists and external load boards to assist with matching customer needs with carrier abilities Always provide exceptional customer service to internal team members, partner carriers and customers We empower business worldwide to ship smarter. R+L Global Logistics strives to provide the best freight solutions and logistics services to our customers. We offer the highest quality domestic and international transportation services including Full Truckload (FTL), Intermodal/Rail, Expedited/Domestic Priority, Service to and from Mexico and Canada, Trade Show Logistics, Supply Chain Management, High Value/High Risk Cargo, Warehousing and Fulfillment, Value Added, Customs Brokerage and more. We focus on customer requirements in order to meet the challenges of today’s business demands. Our ability to create solutions through a wide range of transportation outlets allows R+L Global Logistics to be the complete global transportation solution.

Requirements

High school Diploma or GED
Have the drive, assertiveness, passion, and dedication to succeed in the logistics industry
Ability to multitask in a fast-paced environment with rapidly changing priorities
Ability to handle and prioritize high call volumes and customer inquiries while exuding a high level of customer service
Strong negotiation, communication and relationship-building skills
Ability to work flexible schedule
Strong communication skills, both written and oral, and inter-personal skills, with the ability to clearly and effectively communicate with people at all levels of the organization
Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing unmatched customer service
Proficiency with Microsoft Office Suite
Ability to read, write, and speak English fluently; Bilingual Spanish or Eastern European languages a plusl

Nice To Haves

Bachelor’s Degree in Business or similar field of study with emphasis in: Supply Chain, Transportation, Logistics, Sales, Marketing, or International Business preferred
Willingness to relocate for job advancement a plus
Previous experience in a full truckload environment a plus
Previous experience with McLeod or external load boards a plus
Basic knowledge of the following modes a plus: dry van, expedited, flatbed, oversized loads, refrigerated and intermodal

Responsibilities

Ensure that customers freight is covered by managing the pickup, transit and on-time delivery
Present multiple modes of transportation options to your customer base
Negotiate rates with partner carriers to ensure we are able to continue to offer competitive rates to our customers
Dispatch carriers and properly update loads within our transportation management system
Maintain contact with carriers and internal business partners to ensure the shipper and consignee are aware of any challenges or issues that may arise
Consistently track and trace freight movements from origination to destination taking full responsibility for any occurrences while solving them both constructively and efficiently
Continuously develop the carrier base by making outbound calls to build new relationships and expand coverage solutions for our customers
Communicate daily with partner carriers to understand where their equipment is located and what type of haul they are looking to cover
Utilize partner carriers truck lists and external load boards to assist with matching customer needs with carrier abilities
Always provide exceptional customer service to internal team members, partner carriers and customers