Carrier Sales Representative, Road US

DSV Road Transport•Houston, TX

54d

About The Position

The Carrier Sales Representative plays a key role within the Road US brokerage team, responsible for sourcing, securing, and managing carrier capacity to support DSV's freight operations. This position builds and maintains strong carrier partnerships to deliver superior service, competitive pricing, and reliable transportation solutions for our customers. The role involves daily carrier engagement, load coordination, rate negotiation, and proactive shipment tracking from pickup through final delivery to ensure accuracy, efficiency, and customer satisfaction.

Requirements

High School diploma or equivalent required; Associate's or Bachelor's degree preferred.
Minimum 1 year of experience in logistics, freight brokerage, or customer service (3+ years preferred).
Minimum 1 year of carrier sales experience with a focus on drayage (3+ years preferred).
Strong understanding of transportation and drayage operations, including carrier regulations and best practices.
Proficient in Microsoft Office Suite (Excel, Word, Teams, PowerPoint); advanced Excel skills preferred.
Experience using Transportation Management Systems (TMS).
Strong negotiation, persuasion, and relationship-building abilities.
Excellent verbal and written communication skills; bilingual (English/Spanish) a plus.
Analytical thinker with strong mathematical aptitude for pricing and rate analysis.
Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
Thrives under pressure and demonstrates a strong sense of urgency and accountability.
Positive, motivated, and team-oriented with the ability to work independently and collaboratively.
Professional phone presence and effective interpersonal communication skills.

Responsibilities

Source, negotiate, and secure carriers and drivers to cover available freight in a cost-effective and service-focused manner.
Manage daily dispatch operations, ensuring accurate communication of shipment details to carriers.
Track and monitor shipments from pickup through delivery, providing timely updates to internal teams and customers.
Collect and verify all carrier documentation for on-time shipment closeout and billing.
Build, develop, and maintain long-term carrier relationships to strengthen capacity reliability and responsiveness.
Collaborate with Account Managers to provide operational support, pricing input, and customer updates as needed.
Assist with customer service and account management functions to ensure consistent communication and successful delivery performance.
Stay informed on current market conditions, rate trends, and seasonal fluctuations to ensure competitive pricing.
Generate new carrier leads and onboard qualified partners to expand DSV's carrier network.
Proactively identify and resolve shipment or service issues, using sound judgment and effective problem-solving.
Perform additional duties and project work as assigned.

Benefits

DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being.
In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future.
To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume