Carrier Sales Representative I

SRS Distribution Inc.•McKinney, TX

9d•Onsite

About The Position

The Carrier Sales Representative I within the BSL (Building Supply Logistics) organization at SRS Heritage Group plays a vital role in strengthening and expanding carrier partnerships to deliver cost-effective, reliable transportation solutions. This position supports the coordination of freight operations from dispatch through delivery, ensuring efficiency, accuracy, and adherence to all safety and compliance standards. This role requires strong negotiation, relationship management, and analytical skills to balance service quality with cost control. The Carrier Sales Representative I demonstrates sound decision-making, problem-solving, and ethical conduct while actively contributing to business growth through carrier engagement, promotional initiatives, and consistent delivery of exceptional customer service.

Requirements

Education: Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field preferred. Equivalent professional experience in transportation, brokerage, or logistics operations may be considered in lieu of a degree.
Industry Knowledge: Foundational understanding of the transportation and logistics industry, including carrier operations, market dynamics, and supply chain processes.
Problem-Solving & Decision-Making: Demonstrated ability to analyze challenges, make informed decisions, and implement effective solutions within a fast-paced, results-driven environment.
Drive & Motivation: Ambitious and goal-oriented with a proven record of success in competitive or performance-based roles, exhibiting persistence and resilience under pressure.
Ethical Standards: Strong commitment to honesty, integrity, and professionalism, consistently upholding company values and ethical practices in all business interactions.
Negotiation & Relationship Management: Proven ability to negotiate effectively, influence outcomes, and build productive relationships with carriers, partners, and internal stakeholders.
Technical Proficiency: Proficient in Microsoft Office Suite, particularly Excel. Experience with transportation management systems (TMS) or other logistics-related software is highly desirable.
To be considered for this position, applicants must have a minimum of 2 years of experience in a sales, logistics, or relevant environment. Prior experience in carrier sales or freight brokerage is highly desirable.
Strong familiarity with the freight brokerage industry and transportation management systems is essential.
Candidates with less experience who exhibit exceptional interpersonal communication skills, problem-solving abilities, and a clear understanding of transportation logistics may be considered.
Please note that the requirements concerning work experience may be substituted with a proportionate mixture of an advanced degree and related professional experience.
Strong Negotiation Skills: The ability to negotiate effectively with carriers for competitive pricing and terms is essential for a Carrier Sales Representative. This includes both verbal and written communication skills.
Relationship Management: Building, maintaining, and nurturing positive relationships with carriers is key to successful operations. This requires strong interpersonal skills, the ability to empathize with others, and effective conflict resolution strategies.
Strategic Thinking: The ability to identify, develop, and implement strategic plans for relationships with new and existing carriers is crucial. This involves assessing the current market, anticipating future trends, and making calculated decisions to achieve company objectives.
High Ethical Standards: The role requires a strict adherence to ethical standards, honesty, and integrity. This includes respecting confidentiality agreements, maintaining transparency in operations, and treating all parties with respect.
Problem-Solving Skills: Carrier Sales Representatives are often faced with challenges such as delays, cargo damage, or disputes. Strong problem-solving skills are important to identify solutions quickly and effectively.
Influential Skills: The ability to influence others, encourage participation, and motivate carriers is essential for maintaining and growing carrier relationships.
Technical Proficiency: Proficiency in Microsoft Office Suite, particularly Excel, is required. Familiarity with other industry-specific software may also be beneficial.
Knowledge of Transportation and Logistics: A baseline understanding of transportation and logistics, including related regulations, industry trends, and operational logistics, can substantially improve performance in this role.

Nice To Haves

Industry Experience: Previous experience in a sales environment, preferably within the freight brokerage or logistics industry, demonstrating familiarity with market rates, commodity trends, carrier pricing, and capacity management.
Carrier Relationship Development: Proven success in building and maintaining strong carrier relationships, leveraging exceptional negotiation skills and strategic approaches to drive company growth.
Technical Proficiency: Advanced experience with logistical software such as Transportation Management Systems (TMS) and Customer Relationship Management (CRM) tools, as well as data analysis platforms to enhance operational performance and decision-making.
Communication Skills: Excellent written and verbal communication abilities, capable of articulating complex logistics strategies clearly and fostering strong relationships with carriers, partners, and internal teams.
Adaptability: Demonstrated ability to thrive in a fast-paced, dynamic environment while maintaining professionalism, composure, and accuracy under pressure.
Multitasking & Time Management: Strong organizational and time-management skills, with the proven ability to handle multiple high-priority assignments simultaneously and meet strict deadlines.
Supply Chain Knowledge: Advanced understanding of supply chain management principles and logistics concepts, with the ability to develop efficient and cost-effective transportation solutions.
Leadership & Mentorship: Proven leadership skills with the ability to train, coach, and mentor others, contributing to team development and overall performance improvement.
Business Acumen: Strong understanding of market dynamics, industry regulations, and emerging trends, demonstrating a commitment to continuous professional growth and strategic thinking.
Certifications: Certified Transportation Broker (CTB) or other relevant industry certifications are considered advantageous.
Bilingual Proficiency: Fluency in a second language, preferably Spanish, to support effective communication with a diverse carrier and client base.
Certified in Transportation and Logistics (CTL) from the American Society of Transportation and Logistics (preferred).
Certificate of Professional Competency in Road Haulage Operations from the Chartered Institute of Logistics and Transport (preferred).
Microsoft Office Specialist (MOS) certification, particularly in Excel (advantageous).
Certified Supply Chain Professional (CSCP) from the Association for Supply Chain Management (advantageous).
Certified Professional in Supply Management (CPSM) from the Institute for Supply Management (advantageous).

Responsibilities

Develop and cultivate fruitful relationships with carriers to foster a valuable partnership.
Proactively identify potential new carriers and establish lasting, professional relationships to expand the company's logistic network.
Use exceptional negotiation skills to secure cost-effective, high-quality transportation solutions for clients.
Monitor all load transportation from dispatch to delivery ensuring timely and safe delivery.
Collaborate and communicate effectively with Account Managers to ensure seamless cargo movements and coordinate problem-solving activities.
Uphold the company's ethical standards, instilling honesty, integrity, and trustworthiness in every transaction and interaction.
Tactfully leverage company events, promotions, and other resources to enhance customer relationships and business opportunities.
Continuously improve professional competencies, striving for advancement to a higher tier position within the company.

Benefits

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.
Competitive salaries for all team members paid weekly
401(k) Retirement Plan with company matching
Employee Stock Purchase Plan
Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays
Paid Parental Leave
Medical, Dental and Vision Benefits
Flexible and Dependent Care Spending Accounts
Company paid Life insurance and Short-Term Disability
Additional Life Insurance and Long-Term Disability also offered
Safety Program with Bonuses for our Drivers
Employee Referral Bonus Program