Carrier Sales Manager

Ecogistics • Moline, IL

73d • $56,000 - $84,000

About The Position

The Carrier Sales Manager leads a team of Carrier Sales Representatives to deliver on the promise of providing outstanding service to all business partners. Carrier Sales Managers are highly skilled at finding carrier capacity, problem-solving, and mentoring Carrier Sales Representatives.

Requirements

• 4-year degree (Logistics, Supply Chain, Business, Economics or related field preferred).
• Minimum of 3 years of industry related experience (Transportation, Logistics, Procurement), 5+ years preferred OR equivalent experience.
• Deep understanding of Carrier prospecting, sourcing and negotiation.
• Experience owning and executing initiatives.
• Experience in transportation or logistics industry.

Responsibilities

• Successfully manage, train, and develop a team of Carrier Sales Representatives to reach their full potential and meet goals.
• Identify, prospect and procure strategic carrier partners to run committed recurring lanes on existing accounts.
• Source capacity for lanes identified from existing customer's recurring opportunity lanes in Parade.
• Hand off identified strategic carriers to CSR's for building deeper carrier relationships.
• Gain strong understanding of carrier network and needs and document booking behavior and preferences in Parade.
• Solicit participation of dedicating capacity for high traffic lanes and drive engagement for digital booking/routing guide activity via Parade.
• Gather and distribute load information and assignments to ensure the proper handoff for the Carrier Sales Representatives to manage.
• Ensure Carrier Sales Representatives are building profitable and professional business relationships with carriers.
• Oversee the smooth delivery of day-to-day operations activities within your team to ensure adherence to policy, outstanding service to all company business partners, and profitable growth.
• Assist Carrier Sales Representatives with solving problems that arise or escalate to manager if necessary.
• Actively participate as a team member to assist in supporting the business, including posting, building, dispatching, monitoring and obtaining paperwork for loads.
• Facilitate daily huddles with immediate work group.
• Provide quick, accurate, professional resolutions for pickup, transit and delivery-related problems.
• Learn, follow, and enforce all company standard operating procedures and policies.
• Remain fully informed of all rules and regulations, and other industry requirements and accurately apply this information when making transportation arrangements.
• Maintain a high level of competency with all systems and support training of other team members as needed.
• Take prompt corrective action, while keeping immediate supervisor proactively and fully informed.
• Actively develop Carrier Sales Representatives and ensure skills and performance are meeting job expectations.
• Field after hours calls as assigned or as needed.
• Meet or exceed goals for expected behaviors.
• Maintain a respectful, positive working relationship with all other company employees.
• Thrive in a high-paced and at times demanding or stressful environment.
• Able to meet or exceed productivity goals.
• Maintain reliable attendance according to schedule and policy.
• Operate in a professional office environment.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Support Activities for Transportation
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees