Carrier Sales and Operations�

Redwood Logistics•Chicago, IL

1d•$45,000 - $60,000•Onsite

About The Position

Carrier Sales and Operations Reports To: Director of Training Location: Chicago, IL Environment: Onsite Who We Are: Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico. Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry. For an established professional seeking their next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers. Purpose of Your Work: As an experienced Carrier Sales and Operations Representative working within Redwood Multimodal (one of our entities), you will be responsible for identifying, sourcing, and developing strong business relationships with service providers to achieve maximum profitability and customer satisfaction as well as understand and execute Redwood operation excellence. How You Make a Difference Everyday: Leverage knowledge of transportation industry within carrier sales and Redwood operations Build and maintain new and current strategic carrier profiles through research and networking and aligning Redwood truckload sales opportunities Actively engage carrier partners primarily by phone, targeting 80+ dials per day Utilize understanding of macro-market conditions and how it has an impact on truckload rates and capacity Negotiate freight rates to motor carriers to maximize profitability on a daily, weekly, monthly, quarterly basis Coordinate available customer freight with available motor carrier equipment, while utilizing Redwoods internal postings Consistently provide service and support to motor carriers to build the business relationship Execute to Redwoods level of exceptional customer service and resolve issues timely when needed Track and monitor shipments to proactively address any issues or delays during transit Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancies prior to final payment to motor carrier Monitor Bill of Lading discrepancies to ensure proper return of commodity is arranged, as necessary Research, contact, and develop new carrier relationships to leverage a portfolio of carrier networks to introduce new capacity to customer sales opportunities

Requirements

3+ years of proven success in a Carrier Sales position within the logistics industry
Excellent communication, networking, negotiation and problem-solving skills
Results-driven
Thrives in a fast-paced environment
Flexible; ability to change focus quickly to meet the demands of market conditions and/or company needs

Responsibilities

Leverage knowledge of transportation industry within carrier sales and Redwood operations
Build and maintain new and current strategic carrier profiles through research and networking and aligning Redwood truckload sales opportunities
Actively engage carrier partners primarily by phone, targeting 80+ dials per day
Utilize understanding of macro-market conditions and how it has an impact on truckload rates and capacity
Negotiate freight rates to motor carriers to maximize profitability on a daily, weekly, monthly, quarterly basis
Coordinate available customer freight with available motor carrier equipment, while utilizing Redwoods internal postings
Consistently provide service and support to motor carriers to build the business relationship
Execute to Redwoods level of exceptional customer service and resolve issues timely when needed
Track and monitor shipments to proactively address any issues or delays during transit
Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancies prior to final payment to motor carrier
Monitor Bill of Lading discrepancies to ensure proper return of commodity is arranged, as necessary
Research, contact, and develop new carrier relationships to leverage a portfolio of carrier networks to introduce new capacity to customer sales opportunities

Benefits

Highly competitive commission structure
Access to experts and resources for your Learning & Development journey
Opportunity for internal mobility
Employee referral bonus program
Employee Resource Groups (ERGs)
Annual fundraising and volunteer events to give back to communities
Paid time off, floating holidays, time off to volunteer and rollover
Paid parental leave
Medical, dental, vision and 401k plans (with match)
Flexible spending account, mass transit and dependent care plans available
Health savings account, with a annual company contribution for plan participants
Short-term and long-term disability; life insurance policies subsidized by company
Additional benefits including pet insurance, accident care, access to legal advice and more