Carrier Rep Assistant

RXO, Inc. • Gainesville, GA

4d

About The Position

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As an Assistant, Carrier Procurement at RXO, you will be responsible for connecting with customers, matching the right carrier with the right freight, and providing daily freight solutions to our customers. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. We’re a leading provider of asset-light transportation. We create more efficient ways for shippers and carriers to move freight. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We’re looking forward to getting to know you! Introduce yourself to our talent acquisition team and we'll get in touch if there is a role that aligns to your background.

Requirements

• 1 year of sales or customer service experience
• 1 year of related experience and/or training, and a general understanding of the transportation industry
• Excellent verbal and written communication skills
• Self-motivated work style with the capacity to work well with minimal direct supervision or in a team environment
• Ability to work in a fast-paced environment
• Strong attention to detail and follow-up skills with experience identifying and resolving problems

Responsibilities

• Track the status of shipments from inception to delivery, and communicate with the sales representative on status of the shipment
• Identify and address any issues that may arise on any shipment
• Ensure accurate data entry into the transportation management system and prepare loads for accounting
• Communicate any shipment, billing or follow-up issues to Carrier Operations Manager
• Prioritize the daily workload and focus of your carriers including tracking and tracking reports
• Maintain knowledge of all assigned carriers and utilization
• Monitor report cards

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed