Carrier Management Specialist

Gallagher • Rolling Meadows, IL

75d

About The Position

The Carrier Management Specialist is responsible for managing insurance carrier contracts and supporting onboarding and integration during mergers and acquisitions. This role ensures the agency is properly contracted and appointed to transact business, maintains accurate contracting data, and supports strategic initiatives to maximize carrier relationships and profitability. While primary carrier assignments are preferred, this role requires flexibility to support evolving team and organizational objectives.

Requirements

• Bachelor's degree and 2 years related experience required.
• Technical Proficiency: Proficient in Microsoft Excel, Word, Outlook, and database systems.
• Analytical Thinking: Synthesizes complex information and uses data to inform decisions.
• Project Management: Manages multiple priorities and meets deadlines.
• Communication: Strong written and verbal communication skills; able to interact effectively with internal teams, clients, and carriers.
• Problem Solving: Identifies issues and implements effective solutions.
• Teamwork: Collaborates well with others and supports team success.
• Adaptability: Thrives in a fast-paced, changing environment.
• Ethics & Integrity: Maintains confidentiality and upholds organizational values.

Nice To Haves

• Post-secondary degree or equivalent combination of education and experience.
• Minimum 2-3 years of experience in the insurance industry.
• Strong working knowledge of insurance markets and carrier operations.
• General understanding of carrier communications and contracting processes.

Responsibilities

• Provide full support for M&A activities by integrating the acquired business in the most efficient and profitable way with assigned markets
• Assist with carrier notification process.
• Complete business transfer documents and other necessary paperwork to ensure smooth business transition.
• Review acquired agency codes for assigned carriers to determine proper business alignment and business optimization.
• Review all carrier agreements related to acquired business—including agency agreements, profit sharing, contingency, GSC, and other compensation arrangements—to identify key terms and contract structures, with the goal of informing contract execution and negotiation strategies.
• Process amendments or new carrier agreements as needed.
• Track integration progress for each assigned carrier. Escalate issues if needed.
• Participate in strategic planning initiatives to enhance carrier relationships and optimize revenue opportunities.
• Manage and maintain all carrier contracts across multiple entities, locations and lines of busienss for assigned markets
• Collaborate with internal stakeholders and insurance carriers to ensure timely and accurate contracting and appointments.
• Manage the full contract lifecycle—including initiating requests, reviewing terms, negotiating as needed, executing agreements, and ensuring proper documentation and contract retention.
• Review and analyze contracts to identify business terms and contract structure. This includes but is not limited to agency contracts, profit share agreements and any other additional compensation agreements.
• Maintain carrier contact list for assigned carriers.
• Maintain agency codes for assigned carriers.
• Maintain carrier agreements database for assigned carriers.
• Serve as a liaison between the agency and carriers for escalated contracting issues or inquiries.
• Collaborate with internal stakeholders and insurance carriers to ensure timely and accurate contracting and appointments.
• Leverage appropriate communication channels to strengthen carrier relationships and achieve operational objectives.
• Foster strong collaboration with Market Relations, Relationship Managers, S&C Analysts, and Regional teams to support shared goals and initiatives.
• May include training, assigning tasks, and monitoring workflow(s) within the contracting team. Supports development of new and under-staff as needed

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees