Carrier Data Coordinator

Ascensus-posted about 2 months ago
Full-time • Entry Level
Greensboro, NC
1,001-5,000 employees
Professional, Scientific, and Technical Services
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Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive. This role is responsible for collecting, analyzing, and interpreting policy data to identify trends and patterns and use that knowledge to ensure the accuracy, completeness and consistency of that data. They work closely with insurance carriers to ensure reporting requirements and requests for information are completed in a timely and accurate manner.

  • Collects all pertinent data from requisite sources and uploads data to proprietary reporting system.
  • Researches and resolves any issues concerning products, policy values, crediting rates, and other data received.
  • Identifies product related issues requiring additional attention and works independently to resolve.
  • Understands the differences and similarities between general account, separate account, and hybrid account insurance policies.
  • Broad understanding of each product for assigned Carriers which includes, but is not limited to, account type (general, hybrid, or separate), mortality treatment, crediting rate methodology, and policy maturity provisions.
  • Reviews and analyzes data received to ensure accuracy and uploads into Client Reporting system.
  • Develops a process and methodology for regular yield analysis and identification of changes relevant to each of the Carriers' products.
  • Performs various financial functions and cell manipulation in Microsoft Excel including Internal Rate of Return (IRR), VLOOKUP, etc.
  • Strong understanding of time value of money concepts.
  • Solves complex problems and improves processes.
  • Develops and maintains full understanding of day-to-day workflow processes required for assigned Carrier products.
  • Takes ownership and initiative to ensure internal client expectations are met, including follow through, follow-up and understanding when and how to involve others.
  • Self-starter working in a fast-paced, demanding environment under tight deadlines.
  • Works independently to manage assigned workload while working under pressure and can readily adapt to changing priorities.
  • Supports all administrative activities as needed for assigned Carrier relationships.
  • Assists in facilitation of communication between the different business lines represented in Ascensus' Newport team for all assigned Carriers.
  • Works directly with Carrier partners to resolve discrepancies in the values received. Must be able to explain why the data is wrong and what values are expected.
  • Communicates issues to internal associates and works directly with the Carrier to resolve discrepancies.
  • Collaborates with others, seeks/conveys information, initiates action, adapts to change and openly shares knowledge with colleagues.
  • Participates in setting department standards, processes, and procedures.
  • Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
  • Our Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture.
  • Bachelor's degree from an accredited university in Business, Finance, Accounting, Economics, Mathematics, or related field or comparable work experience
  • Must have advanced MS Office skills, especially in Excel
  • Crystal Reports
  • Life Insurance license (preferred but not required)
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