Carrier & Compliance Administrative Assistant

Tropolis Holdings•Northville, MI

2d•$50,000 - $75,000•Hybrid

About The Position

The Carrier & Compliance Administrative Assistant is a mid-level administrative role responsible for executing and coordinating carrier, licensing, and entity-related administrative activities across the Tropolis organization. This role primarily supports the Director of Carrier Relations by owning day-to-day execution, monitoring inbound carrier communications, and ensuring that carrier appointments, contracts, and entity records are accurate, current, and properly documented.

Requirements

3–7 years of insurance agency or brokerage administrative experience.
Familiarity with carrier appointments, licensing, and compliance.
Strong organizational and communication skills.
Detail-oriented with high follow-through.

Responsibilities

Support Director of Carrier Relations with administrative activities to maintain and update carrier appointments across all Tropolis entities.
Prepare, submit, and track carrier contract applications and related correspondence.
Assist with consolidation of agency contracts under master carrier codes.
Update producer and administrative user information with carriers.
Collect and organize profit-sharing and contingent commission documentation.
Monitor carrier-related email inboxes and resolve administrative matters or escalate to the director or others as appropriate.
Assist Director of Compliance with licensing and regulatory tasks.
Support renewal and annual filing paperwork using 3C and NIPR.
Add new entities to compliance tracking systems.
Coordinate with registered agent providers (e.g., CT Corporation).
Support filings for approximately 20 entities across multiple states.
Assist with annual reports and entity changes.
Maintain organized records in SharePoint.