Carrier Account Manager

Spot Inc. • Tempe, AZ

111d • $50,000

About The Position

Our Carrier Account Managers focus on building relationships with our #1 customer - our carriers. They negotiate rates and terms of freight movement to provide excellent customer service to grow the business. A Carrier Account Manager utilizes discretion and good judgment to manage and troubleshoot all aspects of freight movement.

Requirements

• Bachelor's degree.
• Sales and or customer service experience preferred.
• Knowledge in the logistics industry preferred.

Responsibilities

• BUSINESS DEVELOPMENT: You will procure, negotiate, and secure carriers to move available freight in a timely and cost-effective manner to meet the client’s needs while establishing essential relationships.
• CUSTOMER GROWTH: Provide consistent and exceptional service levels to carriers and internal customers to ensure pipeline growth to expand future capacity opportunities.
• RELATIONSHIPS: Develop and grow carrier relationships through lead generation, cold-calling, and referrals.
• FREIGHT OPERATIONS: Effectively analyze carriers and freight market to best meet our customers’ freight needs.
• RESULTS: Achieve and exceed monthly sales margin expectations and ensure carrier service levels and KPIs are met.
• COMMUNICATION: Proactively communicate with carriers and sales teams to fulfill commitments, exceed service expectations, and facilitate the resolution of carrier problems with shipment/deliveries.

Benefits

• $50,000 base pay; plus commission
• This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible.
• Onsite 5 days a week - Tempe, Arizona
• Start Date February 2nd, 2026

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees