Carpet and Upholstery Technician

Coeur d'Alene Casino Resort Hotel•Worley, ID

13d•$18 - $18•Onsite

About The Position

As the premier destination resort, our commitment is to provide a unique, exciting experience rooted in Traditional Tribal Hospitality. You are a part of our family; Welcome Home! SUMMARY: Professionally cleans all carpets/curtains/mattresses/light bars/ in rooms. Professionally clean and Scotch Guard all furniture/upholstery in Casino and Hotel.

Requirements

High school diploma or equivalent is required.
Carpet Cleaning Certificate is required or obtain one within three months of hire
Must have strong verbal communication skills.
Must be able to provide excellent customer service.
Professional conduct including good attendance and ability to maintain professionalism at all times.
Must have a positive attitude.

Nice To Haves

Basic understanding of carpet cleaning equipment and its uses preferred.

Responsibilities

Professionally clean all carpets in hallways/stairwells/landings in all hotel wings.
Clean all curtains in rooms and transport to Dry Cleaners as needed.
Work closely with Hotel department for any emergency cleaning as needed.
Professionally clean and apply Leather Protectant and Scotch Guard where needed on all furniture/upholstery in the Chinook on daily basis.
Professionally clean/Scotch Guard/Leather Protectant on all furniture/upholstery in Sky Catcher on daily basis.
Clean/detail/wax cars for give away.
Clean gaming chairs and employee lounge furniture/chairs as needed.
Repair carpet seams/burn holes/tears in all carpet throughout Casino and Hotel.
Submit written notification to Facility Maintenance Manager of any fixture or equipment not working properly.
Document all services, accidents or injuries, items needing repair, and tasks on daily maintenance form.
Report all unresolved issues that occurred during shift to supervisor.
Attend all department team meetings, workshops, and training sessions as delegated by manager.
Immediately notify manager on duty of any complaints or concerns customers may have and bring manager to the customer to achieve positive resolution if needed.
Proactive measures for pest control.
Perform other duties as assigned.