Caring Center Advisor

TEKsystems • Hopkins, MN

2d • $22 - $22 • Onsite

About The Position

Now Hiring for a Care Center Advisor to help answer calls from insurance members!!!
Description
This person will specifically be supporting their new insurance client. They will be taking about 40-60 phone calls a day. As this is a new client a good portion of the calls are from insurance members calling to verify their insurance and to understand what benefits they have now that they do not have their previous coverage. Some other phone calls can be to verify network, find a clinic.

Requirements

• High school diploma / GED required (Verified as part of compliance)
• 2+ years of customer service experience (If coming from a retail environment I'd like to see a progression in the role)
• Or
• 2+ years of contact center experience preferable in a healthcare environment.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED