Cargo Office Agent

Menzies Aviation•Houston, TX

About The Position

People. Passion. Pride. This is what has driven our team since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. But at the heart of our business is our people. Role Purpose Examines manifest, bills of lading and air waybill to determine work procedures for releasing cargo. Notifies consignee or representative concerning arrival dates of shipment, customs clearance requirements and tonnage shipment.

Requirements

Must have previous experience in administrative or office-based roles
Must Be 18 years of age or older
One-year college certificate or technical school, six months related cargo agent experience or equivalent combination of education and experience

Nice To Haves

Must be able to proficiently speak, read and write English
Previous customer service experience preferred

Responsibilities

Examines manifest, bills of lading and air waybill to determine work procedures for releasing cargo.
Notifies consignee or representative concerning arrival dates of shipment, customs clearance requirements and tonnage shipment.
Makes cash transactions, collects payments from customers for freight prior to release
Prepares invoices for charges, airlines clients and management regarding freight.
Ensure all local airport, TSA, CBP and FAA rules are followed.
Must have a flexible schedule
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures.
The company is committed to providing a safe working environment for all staff members.
In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs.
As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.