Birdposted 12 days ago
Raleigh, NC
About the position
Bird is on a mission to bring environmentally friendly transportation to everyone. Our products, services, and people share one common goal: to make cities more livable by reducing gas-powered car usage, lowering carbon emissions, and improving the safety of all road users. We are relentless in our pursuit of better—for our riders, for our partners, for our employees, and for future generations. Our award-winning electric vehicles help millions of riders take carbon-free trips in more than 400 cities globally. And our teams push boundaries and challenge the status quo in pursuit of a brighter future.
Responsibilities
- Safely load, unload, and operate a company vehicle or cargo bike following mobile app-guided destinations for efficient fleet management.
- Use a cargo bike to pick up and drop off scooters in select locations, ensuring quick and sustainable transportation.
- Support operations and logistics with fleet deployment via vans and cargo bikes, staging in the warehouse, and collecting scooters from the field.
- Relocate scooters from low to high-demand areas in a timely manner using eco-friendly transport solutions.
- Conduct regular quality and performance checks on scooters, company vehicles, and cargo bikes to ensure operational efficiency.
- Perform basic diagnostics and troubleshooting on scooters, following company procedures to identify necessary repairs.
- Clean, disinfect, and prepare scooters to provide riders with a safe, enjoyable, and high-quality experience.
- Ensure all docked and warehoused vehicles are charged according to Bird and Spin’s safety protocols.
- Act as a brand ambassador, engaging with the community, answering rider questions, and promoting safe and responsible scooter use.
- Collaborate and communicate with team members in person and via mobile app to accomplish shift goals.
- Participate in quality assurance and testing for new product and feature releases.
Requirements
- A valid driver's license
- Must be 18 years or older with two years of driving experience
- A smartphone, and must be comfortable multitasking with mobile apps
- Ability to lift 80-90 lbs. (with or without accommodation)
- Strong collaboration and teamwork skills; commitment & desire to work well with others
- Proficiency in English (firmly required)
Nice-to-haves
- Ability to work multiple shifts, including weekends
- Proactive, communicative orientation and collaboration style
- Familiarity with local streets and neighborhoods
- Previous related experience, such as delivery, rideshare, or warehouse inventory work
Benefits
- Plenty of time off to relax and recharge
- Wellness resource to help you wind down
- Work-from-home stipend
- Employer-paid healthcare package
- Bird ride credits
