Cargo Agent (Customer Service Agent) - ORD
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About The Position
At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Cargo Agent, you will be the face of Delta cargo by interacting directly with customers face to face and over the phone. This position is an entry-level customer service agent position. Our leaders provide mentorship to help prepare you to advance your career! Scheduling is based on operational needs. Shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You will also work between 20 and 40 hours per week based on your seniority.
