Sunrise Senior Living-posted 4 months ago
Full-time • Entry Level
Metairie, LA
Nursing and Residential Care Facilities

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident's Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/“Designated Care Manager” is responsible for demonstrating the Mission for Sunrise Senior Living, “to champion quality of life for all seniors” in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents.

  • Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents.
  • Participate in the development of the ISPs and monthly updates.
  • Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift.
  • Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities.
  • Attend daily Cross Over meetings by the lead care manager.
  • Notify supervisor and resident care director if a resident has increased care needs.
  • Inform supervisor of any resident changes in condition.
  • Respond to security system and resident call bells promptly and immediately.
  • Greet guests, family members, residents, and team members.
  • Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures.
  • Communicate with families and is a resource as needed.
  • Help residents maintain independence and physical safety and promote dignity of each resident adhering to the standards of Resident Rights and Sunrise Principles of Service.
  • Participate/lead and assist residents with activities of daily living (ADLs) and Invite, Encourage, and Assist (IEA) residents to participate in activities as indicated on the ISP.
  • Engage residents in life skills and other life enrichment activities throughout the day in reminiscence.
  • Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment.
  • Ensure the established safety regulations are always followed.
  • Practice routinely good Standard Care Precautions of cleanliness, hygiene, and health.
  • Host and engage in activities with the residents daily.
  • Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements.
  • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
  • Report all accidents/incidents immediately.
  • Maintain and clean resident's room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed.
  • Serve meals in the dining room and work in the dining room as assigned.
  • Promote and ensure a pleasant dining experience during all meals.
  • IEA residents in life skills and other life enriching activities as indicated on ISP and demographic profile.
  • Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.
  • High School diploma/GED accepted and may be required per state/provincial regulations.
  • CPR Certificate and First Aid as required by state/provincial regulations.
  • Must be at least 18 years of age.
  • Previous experience working with seniors preferred.
  • Desire to serve and care for seniors.
  • Ability to make choices and decisions and act in the resident's best interest.
  • Medical, Dental, Vision, Life, and Disability Plans
  • Retirement Savings Plans
  • Employee Assistant Program / Discount Program
  • Paid time off (PTO), sick time, and holiday pay
  • myFlexPay offered to get paid within hours of a shift
  • Tuition Reimbursement
  • Discretionary and/or non-discretionary bonuses based on performance.
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