Caregiver Scheduler

Canterbury on the Lake•Phoenix, AZ

4h•$22 - $26•Onsite

About The Position

Sagewood, Acacia, and Life Care Services (LCS) create living experiences that enhance the lives of seniors. You will see this commitment in our people. They are talented, dedicated professionals who truly care about residents, with each conducting their work with integrity, honesty, and transparency according to the principles of Sagewood and Acacia. We have 417 Apartments, Casitas, and Villas for our Independent residents all located on 85 acres of land. Thinking about future growth? LCS is the second-largest senior living operator in the nation, with over 149 communities in 33 states… and growing! We believe in professional development at every stage of your career. With endless opportunities for advancement, your future with us is limitless. At LCS, Sagewood, and Acacia, we create living experiences that truly enhance the lives of seniors. The Companion Care Scheduler plays a key role in supporting the daily operations of our Companion Care program. In this role, you will manage scheduling, maintain accurate client records, assist with billing, and serve as a primary point of coordination for caregivers and residents. As needed, you may also provide direct care as a PRN Companion Caregiver.

Requirements

Caregiver/Med Tech Certificate from the state of Arizona
Ability to understand and follow instructions in English, communicate effectively, and document care
Demonstrate computer proficiency
Must be able to stand, walk, push, pull, turn, stoop, bend, and lift up to 50 pounds in providing care to residents and in performing administrative tasks.

Nice To Haves

Prior clerical and software system management experience preferred
Data entry, MS Word, Excel, Outlook, file maintenance, strong organizational and accuracy skills are required

Responsibilities

Create and maintain schedules that meet resident needs and uphold quality-of-care standards.
Fill open shifts promptly and ensure adequate staffing coverage.
Participate in the on-call rotation as assigned.
Communicate and collaborate effectively with other departments to support the companion care team.
Provide personal care services including companionship, errand support, and medication checks - according to each resident’s Service Plan.
Maintain professional, positive interactions with residents, families, staff, volunteers, and outside agencies.
Uphold and promote resident rights, dignity, and confidentiality in accordance with facility policies, Resident Rights Regulations, and HIPAA.
Complete and submit all required documentation in a timely manner.
Monitor caregiver documentation and address discrepancies or errors as needed.
Track all services performed and ensure Service Plans are followed accurately.
Initiate new Service Plans by orienting residents and securing required approvals.
Update Service Plans and report resident status changes to the supervisor as needed.
Ensure caregivers have completed new‑hire training, required documentation, and appropriate scheduling for on‑the‑floor training and shadowing.
Monitor caregiver performance to ensure services are delivered thoroughly and in accordance with policy.
Maintain a strong understanding of resident expectations and ensure those needs are met compassionately and professionally.

Benefits

Medical, Dental, and Vision Insurance
Accrue 16 days of PTO your first year + 2 floating holidays + 6 federal holidays
401K + employer
Scholarship (employees plus school aged dependents)
Tuition Reimbursement
Employee Assistance Program
$4 Daily Lunch Specials
Daily Pay Options
Comprehensive orientation with ongoing support and professional development
Awesome work environments and teams!