Caregiver - Memory Care

Kisco Senior Living•Los Altos, CA

12d•$22 - $23•Onsite

About The Position

The Caregivers a BridgePoint at Los Altos meet community residents’ needs by helping with activities of daily living. Responsible for the delivery of quality care by encouraging independence and ensuring each resident’s physical, social, cultural, and intellectual well-being. This position will specifically be working with our residents with Mild Cognitive Impairment (MCI). This is a full time position, Monday-Friday, 9:30am-5:30pm with flexibility to adjust hours as needed for business needs. Pay range: $22-23/hr Hiring bonus: $1,000 What will I do every day? Actively participating in programs and activities to keep residents engaged. Assisting residents as needed, including toileting support and escorting them to and from common areas or their apartments. Monitor residents’ well-being in a general way and report any changes in condition to the appropriate associate/department immediately Assist residents with simple requests as needed or find appropriate associate to assist Learn resident preferences for opportunities to provide exemplary customer service, exceed resident expectations and enhance resident satisfaction Supervise or assist with bathing, dressing, grooming, meals, ambulation and other activities of daily living Provide companionship and develop strong resident relations Respond to emergencies according to policies and procedures Help residents with assistive devices (walkers, wheelchairs, hearing aids, etc.) Encourage self-care of residents Document care provided to residents consistent with documentation standards Provide input to the Care Services Director and/or the Resident Care Coordinator/Dementia Care Coordinator to assure that resident individual service plans are current Review24 Hour Report and care check lists regularly Maintain resident confidentiality and privacy Practice standard precautions, infection control, and safe work practices Observe and monitor residents to provide or assist with documentation regarding resident status Cover the Customer Service desk in the Care Services lobby, if necessary Answer telephone according to company policy and standards Support, lead and participate in resident-centered wellness programs Resolve resident questions according to set policies and procedures Greet and direct family members, potential residents, prospects and other individuals to the appropriate staff contacts in the community Assist and participate in community special events and marketing events Assist residents in meeting their social needs through interaction with staff, family and other residents including encouraging and reminding residents of wellness programming Assist in the general upkeep of the community common areas Maintain upkeep of residents’ rooms (e.g., making bed, taking out trash, washing dishes) Assist with resident laundry as assigned Support open and honest communication with and between all associates Work as part of the team within your department and across the community Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working Look for ways to reduce costs and create efficiencies on a daily basis Ensure regulatory compliance and report any issues or concerns immediately to supervisor Support continuous improvement Adhere to all regulations, laws and company standards, including the Associate Handbook Understand and support the community sales process Perform other related duties as required

Requirements

Bring a smile to work every day
Be a great team player
High school education or GED equivalent preferred
Experience as a caregiver and supporting residents with MCI through activities and daily engagement programs is REQUIRED
First Aid certification and CPR, if required
Must meet State training requirements and/or certifications
Basic competency in the use of multiple forms of technology, including: Microsoft Office applications, internet-based and custom applications
Ability to work a flexible schedule, including weekends and holidays as needed

Nice To Haves

Nursing assistant course recommended
Nursing Assistant Certification (CNA) is desirable

Responsibilities

Actively participating in programs and activities to keep residents engaged.
Assisting residents as needed, including toileting support and escorting them to and from common areas or their apartments.
Monitor residents’ well-being in a general way and report any changes in condition to the appropriate associate/department immediately
Assist residents with simple requests as needed or find appropriate associate to assist
Learn resident preferences for opportunities to provide exemplary customer service, exceed resident expectations and enhance resident satisfaction
Supervise or assist with bathing, dressing, grooming, meals, ambulation and other activities of daily living
Provide companionship and develop strong resident relations
Respond to emergencies according to policies and procedures
Help residents with assistive devices (walkers, wheelchairs, hearing aids, etc.)
Encourage self-care of residents
Document care provided to residents consistent with documentation standards
Provide input to the Care Services Director and/or the Resident Care Coordinator/Dementia Care Coordinator to assure that resident individual service plans are current
Review24 Hour Report and care check lists regularly
Maintain resident confidentiality and privacy
Practice standard precautions, infection control, and safe work practices
Observe and monitor residents to provide or assist with documentation regarding resident status
Cover the Customer Service desk in the Care Services lobby, if necessary
Answer telephone according to company policy and standards
Support, lead and participate in resident-centered wellness programs
Resolve resident questions according to set policies and procedures
Greet and direct family members, potential residents, prospects and other individuals to the appropriate staff contacts in the community
Assist and participate in community special events and marketing events
Assist residents in meeting their social needs through interaction with staff, family and other residents including encouraging and reminding residents of wellness programming
Assist in the general upkeep of the community common areas
Maintain upkeep of residents’ rooms (e.g., making bed, taking out trash, washing dishes)
Assist with resident laundry as assigned
Support open and honest communication with and between all associates
Work as part of the team within your department and across the community
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working
Look for ways to reduce costs and create efficiencies on a daily basis
Ensure regulatory compliance and report any issues or concerns immediately to supervisor
Support continuous improvement
Adhere to all regulations, laws and company standards, including the Associate Handbook
Understand and support the community sales process
Perform other related duties as required