Caregiver Manager

CARDEA HEALTH•Piedmont, CA

37d•$35 - $43•Onsite

About The Position

Cardea Health is a non-profit organization dedicated to providing compassionate health care to marginalized populations. Our mission is to create and support programs that protect the health and autonomy of vulnerable individuals and promote equity and social justice to improve the well-being of our entire community. We provide medical support to populations that experience homelessness. At Cardea, we are dedicated to creating a workplace that celebrates diversity and actively seeks to include underrepresented communities. We believe that diversity drives innovation and fosters a more dynamic, inclusive, and productive work environment. We actively encourage individuals from underrepresented backgrounds to apply for our open positions. We value your unique perspectives, experiences, and talents, and we are committed to providing equitable opportunities for growth and advancement. Join us in building a team that reflects the rich diversity of our society and let's make a positive impact together. The Caregiver Manager is responsible for overseeing the day-to-day operations and performance of onsite caregivers who provide essential support to residents with complex medical and behavioral needs. The Caregiver Manager performs direct caregiving duties alongside the caregiver team and leads quality assurance efforts, staff performance management, timekeeping, and compliance with care protocols. This role requires strong leadership, attention to detail, and the ability to maintain a high standard of care and cleanliness within a transitional housing environment.

Requirements

Five years of experience as a Certified Nursing Assistant or Home Health Aide
Two years of direct employee management experience – in healthcare or other setting.
Experience with janitorial or cleaning work
Proficiency with timekeeping/payroll systems (e.g., Paycom) and Microsoft suite of services: (Office, Excel, Teams)
Occasional sitting or stationary work
Frequent standing, walking, kneeling, stooping, and ascending stairs
Occasional lifting and carrying
Frequent pushing and pulling
Frequent reaching high, low, and level

Responsibilities

Supervise and support a team of caregivers including unlicensed caregivers, Certified Nursing Assistance and Home Health Aides in delivering high-quality, compassionate care to residents of interim programs.
Monitor and evaluate caregiver performance, provide ongoing coaching, and ensure completion of assigned duties
Oversee caregiver scheduling, attendance, and timecard approvals using Paycom or other payroll systems
Conduct regular quality assurance checks, including inspections of resident room turnovers, cleaning standards, and task completion
Facilitate staff meetings, trainings, and in-service sessions for professional development and protocol updates
Complete caregiver performance reviews and administer corrective action or performance improvement plans as needed
Serve as the primary liaison between caregivers and nursing/clinical leadership to ensure coordinated care and communication
Respond to escalated concerns or emergencies involving caregivers or residents and coordinate appropriate follow-up
Ensure caregiver adherence to all Cardea Health policies, HIPAA regulations, and harm reduction principles
Provide direct care in alignment with resident care plans, including assistance with Activities of Daily Living
Accompany residents to medical appointments and assist with care coordination as needed
Respond to resident needs and support their safety, dignity, and well-being
Assist with infection control, immunization programs, and health promotion efforts onsite
Ensure that all site cleaning tasks and safety protocols are completed to standard by caregiving staff
Conduct regular inspections of resident rooms, common areas, and staff areas for cleanliness and maintenance needs
Manage cleaning supply inventory and ensure proper handling of materials and waste
Ensure timely and proper room turnovers when residents are discharged or transferred