Career Support Specialist

Triangle•Malden, MA

1d•Onsite

About The Position

Triangle has an immediate opening for a Per Diem Job Coach / Career Support Specialist in Day Services. This role supports adults with disabilities in achieving meaningful employment through individualized job coaching, onboarding support, interview preparation, and ongoing workplace assistance. The ideal candidate is flexible, community-focused, and committed to promoting independence, self-advocacy, and successful employment outcomes.

Requirements

Adheres to Triangle policy and procedures
Fosters a positive, solution-oriented culture consistent with Triangle's mission
Promotes employment, self-advocacy, and independence across programs and participants
Acts as a role model within and outside of Triangle
Maintains a positive and respectful attitude towards participants, staff, and community partners
Communicates regularly with supervisor
Demonstrates flexible and efficient time management and ability to prioritize workload
Consistently reports to work on time prepared to perform duties of position, with a willingness to flex hours as needed
High School Diploma required
First Aid/CPR and Safety Care or willingness to become certified
Massachusetts Driver's License and clean driving record required
Personal vehicle required
Must clear state and federal background check
Ability to verbally communicate
Ability to read, analyze, interpret, and write documents
Ability to respond and navigate common inquiries or complaints from regulatory agencies, or family members

Nice To Haves

Additional Education preferred
One to Three years of Human Services experience preferred
Some Marketing and/or Sales experience preferred

Responsibilities

Provides individualized job coaching to participants at employment sites and in the community
Supports participants with job onboarding, including orientation, training, and understanding workplace expectations
Assists participants with interview preparation, resume review, mock interviews, and job application support
Offers on-the-job supports to reinforce skills, productivity, workplace behavior, and independence
Supports participants during job transitions, schedule changes, or role adjustments
Assists with the development of natural supports in the workplace to promote long-term success
Communicates professionally with employers to support successful placements and address job-related concerns
Provides transportation to and from employment-related activities, interviews, and job sites as needed
Supports participants in building soft skills related to employment, including communication, self-advocacy, and workplace etiquette
Collaborates with site leadership and team members to ensure employment supports align with individual goals
Submits required documentation, billing, and progress notes in a timely manner using Penelope software