Career Offices Manager (1103)
About The Position
Workforce Solutions is the public workforce system for the Houston-Galveston region. Our mission is simple: help people get a job, keep a job, and build a career. We connect individuals with training, employment opportunities, and resources to achieve long-term success. Every day, we make a difference by empowering people and strengthening our community. Are you a dynamic leader who thrives on making an impact? Join us as a Career Office Manager, where you’ll lead a team dedicated to helping customers achieve their career goals. You’ll set the tone for excellence, ensure quality service, and oversee programs that provide training, financial aid, and essential support services.
Requirements
- Strong leadership and team management experience.
- Excellent communication and organizational skills.
- Ability to juggle multiple priorities and adapt to changing needs.
- Minimum of two years’ experience in the work place
- Substitute 2 years of management experience for each year of college
- Five years of experience at Workforce Solutions – at least some of that in a supervisory role
Nice To Haves
- Knowledge of Workforce Solutions systems is a plus.
Responsibilities
- Communicate clear expectations and priorities to staff.
- Supervise and mentor office supervisors and team leaders.
- Foster a culture of accountability and customer-focused service.
- Match participants with suitable training programs.
- Monitor progress and provide support for success.
- Collect and verify training documentation.
- Assist with resumes, interviews, and job searches.
- Oversee teams assisting customers with benefits.
- Ensure timely reporting and attend appeal hearings.
- Provide job referrals and conduct orientations.
- Align daily activities with organizational goals.
- Ensure compliance with policies and contract requirements.
- Coordinate with training providers and employers to track employment outcomes.
Benefits
- Make a real impact by helping individuals achieve career success.
- Work in a collaborative environment that values creativity and flexibility.
- Enjoy remote work options and opportunities for growth.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
