Business Services Consultant

Equus•Scranton, PA

18d

About The Position

Interaction with young adults, ages 17-24 inclusive, promoting career-decision-making; assisting in the implementation of career/employment plans; promoting employment acquisition; developing and conducting social media outreach activities; working as part of a Business Services Team; and other duties as described below

Requirements

Bachelor's Degree from an accredited university or college or 2 years work experience in business to business sales, marketing, customer service, staffing or recruiting
Excellent verbal and written communication and interpersonal skills
Demonstrates strong customer service skills. Strong presentation skills with public speaking or outside sales experience
Familiarity with the communities being served, with knowledge and understanding of local needs and resources
Demonstrates knowledge of labor market trends
Friendly, professional demeanor
Ability to work well in teams and independently
Proficient in Microsoft Windows and Office (Word, Excel, PowerPoint)
Creating and publishing content on all social media platforms, including Facebook, Twitter, and Instagram, to grow an audience, build brand awareness, and boost engagement.
Must have experience with social media influencing/posting content.
Ability to make small group and 1-1 presentations to individuals and business representatives
Ability to multi-task in a fast-paced work environment with minimal supervision.
Valid Driver's License in good standing and proof of current automobile insurance required
Clean driving record. Clear background - FBI Fingerprint, Criminal History and Child Abuse Clearances

Nice To Haves

Experience working with young adults (17 - 24) preferred

Responsibilities

Conducts searches for suitable job openings for clients, comparing client qualifications with employer's requirements
Establishes and maintains active and frequent contact with local employers
Develops and maintains detailed knowledge of the local labor market
Establishes rapport with area businesses; maintains on-going relationships with businesses
Assists employers in recruiting, interviewing, and hiring qualified applicants
Maintains a current listing of local job opportunities
Keeps project staff apprised of local business needs and job placement opportunities
Works with case management staff to facilitate job placements
Ensures updated information in both electronic and paper participant files reflecting the job search activity of a program participant including log of supportive services issued
Provides case management with a focus on helping clients to prepare for employment that leads to self-sufficiency
Maintains follow-up contact with employers to determine satisfaction with services and plan for quality improvement
Arranges for employers to speak to candidates about employment and employer expectations
Sets up job fairs and employer hiring events. Flexible to occasionally work outside of normal business hours for events and/or to meet deadlines
Creating content, including text posts, video, and images for use on social media
Promoting products, services, and content over social media, in a way that is consistent with an organization’s brand and social media strategy
Scheduling social media posts using applications such as CANVA and constant contact
Coordinate and administer the development of quality social media content targeted at youth between the ages of 17-24
Assist in the intake services for the Center
May be assigned other tasks and duties reasonably related to their job responsibilities