Career Navigator II - (Skills Training Instructor)

Goodwill Brand•Asheville, NC

About The Position

The Career Navigator II is the face of our mission at Goodwill assisting program participants seeking economic mobility. They develop career plans, set goals with clear objectives around education, training, employment, and resources. Our Career Navigator II participates in community events, partners with like-minded organizations, and serves as a conduit to barrier mitigation.

Requirements

Associate's degree, or minimum of 1-2 years' experience in lieu of degree required.
1-2 years of experience in similar role.
Excellent customer service skills.
Intermediate computer skills required.
Ability to multi-task.
Excellent communication skills—both written and verbal.
Excellent critical thinking and time management skills.
Must understand other organization’s policies.
Must be an active listener and have excellent soft skills.
Excellent organizational skills and understanding of deadlines.
Requires specialized training and background clearance.
Understanding of HIPPA and the importance of confidentiality.
Must be able to travel over 75%, as needed.

Responsibilities

Works closely with individuals who are seeking economic mobility.
Develops career plans, sets goals with clear objectives around education and training, employment, and resources.
Utilizes and navigates NCWorks database and inputs career plans and data into systems.
Assists with career portfolio services such as writing resumes and cover letters and helping with LinkedIn profiles.
Participates in community outreach such as job fairs and career fairs to help individuals understand what resources are available to them.
Provides individuals referrals to other resources and organizations.
Responsible for appropriating federal funds that supports individuals receiving services through Workforce Innovation and Opportunity Act programs.
Provides documentation and reconciliation of those funds on a monthly basis.