Career Development Specialist
About The Position
Scope of Position: Provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement. Essential Functions: · Assist in the preparation of project reports as needed · Accurately complete required documentation for enrollment · Work with government officials to ensure appropriate documentation is completed and received · Create solutions to participant attendance problems · Oversee participant activities and assist with workshop schedules · Provide consistent and comprehensive case management and follow-up · Provide individualized assessment of work, family, and personal development needs, and opportunities · Provide referrals to appropriate community service or social service agencies when needed · Maintain organized database of clients and keep detailed documentation of all contacts with clients · Coordinate participant retention services and accommodate participant work schedules · Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract · Share information with appropriate staff and/or funding agencies. · Maintain participant files as specified by contractor · Build a professional one-on-one working relationship with participants to aid in eliminating challenges to obtaining and retaining employment · Ensure participants follow through with planned activities as outlined in contract with funding agency · Help to ensure that positive outcomes and goals are met as required by contract · Other opportunities as available
Requirements
- Bachelor’s degree preferred, or equivalent experience
- Ability to prioritize tasks and document visits and contacts
- Demonstrated telephone, computer, and written communication skills
- Ability to maintain flexibility as needs of contract or contractor require
- A working knowledge of MS Office applications
- Able to interact with a wide variety of individuals and demonstrate a positive professional attitude
Nice To Haves
- Customer service experience preferred
- Bilingual Spanish/English preferred
Responsibilities
- Assist in the preparation of project reports as needed
- Accurately complete required documentation for enrollment
- Work with government officials to ensure appropriate documentation is completed and received
- Create solutions to participant attendance problems
- Oversee participant activities and assist with workshop schedules
- Provide consistent and comprehensive case management and follow-up
- Provide individualized assessment of work, family, and personal development needs, and opportunities
- Provide referrals to appropriate community service or social service agencies when needed
- Maintain organized database of clients and keep detailed documentation of all contacts with clients
- Coordinate participant retention services and accommodate participant work schedules
- Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract
- Share information with appropriate staff and/or funding agencies.
- Maintain participant files as specified by contractor
- Build a professional one-on-one working relationship with participants to aid in eliminating challenges to obtaining and retaining employment
- Ensure participants follow through with planned activities as outlined in contract with funding agency
- Help to ensure that positive outcomes and goals are met as required by contract
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What This Job Offers
Job Type
Full-time
