Career Development Specialist

Educational Data Systems • Reading, PA

385d • $43,000 - $43,000

About The Position

The Career Development Specialist position at EDSI Solutions focuses on providing case management and career counseling to Spanish-speaking customers. The role is designed for individuals who are passionate about making a difference in people's lives and are goal-driven. The specialist will work in a dynamic, team-oriented environment, assisting customers in overcoming barriers to employment and supporting their career advancement.

Requirements

• Career counseling experience.
• Ability to prioritize tasks and document visits and contacts.
• Demonstrated telephone, computer and written communication skills.
• Ability to maintain flexibility as needs of contract or contractor require.
• Bachelor's Degree in Education, Social Work, Human Resources or a related area.
• Knowledge of Microsoft Office programs.

Responsibilities

• Provide individualized assessment of work, family and personal development needs and opportunities.
• Determine WIOA eligibility and accurately complete required documentation for enrollment.
• Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment.
• Provide referrals to appropriate community service or social service agencies when needed.
• Convince customers to participate in and follow through with planned activities as outlined in contract with funding agency.
• Oversee customer activities and assist with workshop schedules.
• Create solutions to customer attendance problems.
• Maintain organized database of customers and keep detailed documentation of all contacts.
• Maintain customer files as specified by contractor.
• Share information with appropriate staff and/or funding agencies.
• Provide consistent and comprehensive case management follow-up and retention services, ensuring that post-placement contacts are made as required by specific contract, accommodating customer work schedules.
• Document all participant contacts and activities in case progress notes.
• Assist in the preparation of project reports as needed.
• Ensure that positive outcomes and goals are met as required by contract.
• Work with the team on implementing processes that increase customer engagement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree